White Goods Engineer – Telford [PAS208]

Hollybank Trustees Ltd; Telford; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

£1,500 Sign-On Bonus

Company Van & Fuel Card

Optional private use of your company v

Job summary

Pacifica is seeking an experienced White Goods Engineer to join our team in Telford. You will diagnose and repair domestic appliances in customers' homes, delivering an outstanding service on every visit.

We offer a competitive basic salary of £27,000–£36,000 plus uncapped bonuses with OTE up to £50,000+, a fully equipped company van and fuel card, 40-hour Monday–Friday week, and ongoing manufacturer training to support your career progression.

Qualifications

• A minimum of two years' field-based domestic appliance repair experience.
• Strong fault-finding and repair skills across four or more core appliance types.
• Excellent customer service and communication skills.

Responsibilities

• Visit customers in their homes to diagnose and repair domestic appliances.
• Deliver an excellent customer experience on every visit.
• Repair four or more core appliance types such as Washing Machines, Tumble Dryers, Dishwashers, and Electric Cooking appliances.
• Manage appointments and parts to complete repairs efficiently.

Skills

Fault-finding

Customer service

Communication

Diagnostics

Job description

Salary details: OTE up to £50,000 per annum

Permanent

Full-time

White Goods Engineer – Telford

Up to £50,000+ OTE | £1,500 Sign-On Bonus | Company Van & Fuel Card

Location: Telford & Surrounding Areas

Job Type: Full-Time, Permanent

Salary: £27,000–£36,000 basic (depending on skill set and experience) plus an uncapped performance bonus with OTE of £50,000+.

£1,500 Sign-On Bonus available for successful new starters.

Join the UK's Largest Domestic Appliance Repair Specialist

Are you an experienced White Goods Engineer looking for a better opportunity with excellent earning potential, a Monday to Friday working week, and genuine career progression?

Pacifica is the UK's largest independent outsourced domestic appliance repair company, completing over 350,000 repairs every year. As we continue to grow, we're looking for skilled Domestic Appliance Engineers to join our team. With uncapped bonus opportunities, a fully equipped company van, daily parts delivered close to home and ongoing manufacturer training, you'll have everything you need to build a successful long-term career.

Why Join Pacifica?

• £50,000+ OTE with uncapped performance bonus.
• 40-hour working week, Monday to Friday.
• Fully equipped company van and fuel card.
• Optional private use of your company van.
• Daily parts delivered to a secure by-box near your home.
• Manufacturer-led technical training and continuous development.
• Genuine long-term career progression.

The Role

As part of our engineering team, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering an excellent customer experience on every visit.

You’ll repair four or more of the following appliance types:

• Washing Machines
• Tumble Dryers
• Dishwashers
• Electric Cooking appliances

Using our industry-leading technology, you'll manage appointments, order parts and complete repairs efficiently while representing Pacifica professionally.

What We're Looking For

We're looking for an experienced Appliance Engineer who has:

• A minimum of two years' field-based domestic appliance repair experience.
• Strong fault-finding and repair skills across four or more core appliance types.
• Excellent customer service and communication skills.
• A full UK manual driving licence with no more than six penalty points.
• A positive, professional attitude and pride in delivering high-quality workmanship.
• Competitive basic salary of £27,000–£36,000, depending on skill set and experience.
• Uncapped performance bonus with OTE up to £50,000+.
• Fully equipped company van.
• Optional private use of your company van.
• Company tablet, tools, PPE and branded uniform.
• Daily parts delivered to a secure by-box near your home.
• Manufacturer-led technical training and City & Guilds Assured development.
• 40-hour working week, Monday to Friday, with pre-planned routes.
• Up to 33 days' holiday, including bank holidays.
• Company pension.
• Death in Service benefit (3x annual salary).
• Free Multi-Appliance Protection for your own home appliances.
• Monthly cash prize draws.
• Health and wellbeing benefits.
• Market-leading job management software.

Why Our Engineers Stay

We work with some of the world's leading appliance manufacturers, including Electrolux, AEG, Zanussi, LG, Hisense, Vestel and Lamona.

From manufacturer training and the latest technology to dedicated regional support and daily parts delivery, we provide everything you need to succeed and continue developing your career.

Our Purpose:

Keeping households running while protecting the environment.

Our Vision:

Caring for our customers' appliances for a more sustainable world.