Trainee White Goods Engineer

TN United Kingdom; Carlisle; On-site; GBP 28,000 - 32,000; Full time

Job summary

Join a forward-thinking company as a Trainee White Goods Engineer, where you'll receive comprehensive training to become a fully qualified engineer within months. This role emphasizes customer satisfaction and technical expertise, allowing you to make a positive impact while working with cutting-edge technology. You'll be part of a supportive team, enhancing your skills and enjoying a rewarding career with excellent benefits, including annual leave and performance bonuses. If you have a passion for technology and customer service, this is the perfect opportunity for you.

Benefits

30 days annual leave

Performance bonuses

Tech discounts

Wellbeing initiatives

Qualifications

• Basic electrical knowledge and competence required.
• Experience in repair or installation of electrical products preferred.

Responsibilities

• Testing, diagnosing, and repairing white goods in customers’ homes.
• Managing your own schedule and driving a company van.

Skills

Electrical Knowledge

Customer Service Skills

Problem Solving

Education

Basic Electrical Competence

Job description

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Trainee White Goods Engineer
Carlisle
Carlisle Customer Service Centre
Permanent
Full Time

Salary: £28000 - £32000 per annum depending on experience plus quarterly bonus
Shift Pattern: Average of 41 hours per week working 5 over 7 (some Saturdays working on a rostered basis) No Sundays!
Counties/ areas recruiting in: CA, LA, DG and TD

If successful for this role, you will start on Monday 9th June and need to be available for the first 4 weeks for induction and training.

At Currys, we’re united by a passion: to help everyone enjoy amazing technology. As the UK’s leading retailer of tech, we pride ourselves on the service our customers receive, thanks to our team of 25,000 caring colleagues. You’ll be part of a supportive team, learning and growing together, celebrating every moment.

We’re seeking Trainee White Goods Engineers to join our Repair Team. This role offers industry-leading NPS and a world-class 1st visit fix rate!

As a Trainee White Goods Engineer, you’ll bring basic electrical knowledge and receive comprehensive training to become a fully qualified White Goods Engineer within 2-4 months. Every day will be an adventure!

Building rapport with customers is as important as skill and efficiency. You’ll learn to diagnose faults, install, and repair appliances, ensuring customer satisfaction with your expertise, knowledge, and positive attitude.

Role overview:

Responsibilities include:

• Testing, diagnosing, and repairing white goods in customers’ homes
• Applying technical knowledge across various appliances
• Managing your own schedule and driving a company van
• Enhancing our reputation as a home services expert

Success requires excellent customer service skills and positive engagement, whether in customers’ homes or over the phone.

Requirements:

• Experience in repair or installation involving electric or electro-mechanical products (e.g., field service engineering, trainee plumbing, electrical services, domestic electrical installation)
• Basic electrical competence in theory and practice
• Ability to handle heavy appliances like washing machines and dishwashers
• A full UK driving licence with no more than 6 penalty points

We value our people and offer rewards such as 30 days’ annual leave, performance bonuses, tech discounts, and wellbeing initiatives.

Join us as a White Goods Engineer and build a rewarding career with on-the-job training and lifelong skills. Help us make a positive impact on people and the planet as the UK’s largest recycler and repairer of tech.

We are committed to inclusion and diversity. If you need assistance during the application process, please email [emailprotected], and we will support you.