Trainee White Goods Engineer

Currys; Carlisle; On-site; GBP 28,000 - 32,000; Full time

Job summary

An established industry player is seeking Trainee White Goods Engineers to join their team in Carlisle. This exciting role offers comprehensive training, enabling you to diagnose and repair appliances while ensuring excellent customer satisfaction. You'll enjoy a supportive work environment with opportunities for career development and training. With a focus on inclusion and diversity, this company is committed to making a positive impact on both people and the planet. Join a team where your contributions are valued and celebrated daily!

Benefits

30 days annual leave

First-class induction training

Quarterly performance bonuses

Product discounts

Wellbeing initiatives

Qualifications

• Experience in repair or installation of electric products.
• Basic theoretical and practical electrical knowledge.

Responsibilities

• Testing and repairing white goods in customers' homes.
• Managing your own schedule and driving a company van.

Skills

Basic electrical knowledge

Customer service skills

Experience with electric products

Ability to handle heavy appliances

Job description

Role overview:

Trainee White Goods Engineer

Carlisle

((location))

Permanent

Full Time

Salary: £28000 - £32000 per annum depending on experience plus quarterly bonus

Shift Pattern: Average of 41 hours per week working 5 over 7 (some Saturdays on a rostered basis). No Sundays!

Counties/areas recruiting in: CA, LA, DG, and TD

If successful, you will start on Monday 9th June and need to be available for the first 4 weeks for induction and training.

At Currys, our passion is to help everyone enjoy amazing technology. As the UK's leading tech retailer, we pride ourselves on excellent customer service, delivered by our team of 25,000 caring colleagues. Join us to work in a supportive team environment where you can learn, grow, and celebrate daily successes.

We are looking for Trainee White Goods Engineers to join our team. This role offers industry-leading NPS and a top-tier 1st visit fix rate. You will bring basic electrical knowledge and receive comprehensive training to become a White Goods Engineer within 2-4 months, turning each day into an adventure.

The role involves skill and efficiency, but building rapport with customers is equally important. You will learn to diagnose faults, install, and repair appliances, ensuring customer satisfaction with your skills, knowledge, and friendly approach.

Role responsibilities include:

1. Testing, diagnosing, and repairing white goods in customers' homes
2. Applying technical knowledge across various appliances
3. Managing your own schedule and driving a company van
4. Enhancing our reputation as a home services expert

To succeed, you should have:

• Experience in repair or installation involving electric or electro-mechanical products (e.g., field services, trainee plumbing, electrical services, domestic electrical installation)
• Basic electrical knowledge, both theoretical and practical
• A passion for excellent customer service
• Ability to handle heavy white goods (washing machines, dishwashers, etc.)
• A full UK driving license with no more than 6 penalty points

Benefits include:

• 30 days of annual leave including bank holidays
• First-class induction and ongoing training
• Quarterly performance bonuses
• Product discounts on the latest tech
• Wellbeing initiatives

Why join us? We support your career development with on-the-job training and skill-building opportunities. As the UK's largest recycler and repairer of tech, we aim to make a positive impact on people and the planet. We value inclusion and diversity and encourage applicants to reach out for assistance during the application process.