Trainee Store Manager

TN United Kingdom; Ilford; On-site; GBP 31,000; Full time

Job summary

Join a dynamic and forward-thinking company as a Trainee Store Manager. This exciting opportunity offers full-time, permanent employment with comprehensive training and development. You will lead a team across various locations, ensuring exceptional customer service and driving sales performance. Ideal candidates will have a retail background, a passion for customer engagement, and the flexibility to adapt in a fast-paced environment. Your journey could lead to a Store Manager position, making a significant impact in the retail landscape.

Qualifications

• Experience in retail or a related sector.
• Ability to motivate and coach team members.
• Strong communication and organizational skills.

Responsibilities

• Motivate and coach the team to deliver excellent customer service.
• Analyze sales performance data to improve results.
• Assist in recruitment and training of the team.

Skills

Customer Service

Team Leadership

Problem Solving

Sales Performance Analysis

Stock Management

Job description

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Purpose

: Here at Deichmann we are looking to appoint a Trainee Store Manager.

You will join us on a full-time, permanent basis and in return will receive an initial salary of £30,500 per annum.

Initially based in a store on the district, following training you will support and hold stores either on a planned or ad hoc basis across the surrounding area including Ilford, Stratford, East Ham, Wood Green, and Walthamstow. The ideal candidate: This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management.

You will undergo first-class training and development, including holding stores on a planned and ad hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own Store.

You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem-solve and think on your feet; alongside this, you will be a people person, have the ability to plan and coordinate resources, and be passionate about delivering exceptional customer service.

Key activities:

• Motivate and coach the team to deliver excellent customer service
• Lead by example in promoting and recommending complementary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
• Resourcing / drafting rotas, working within budget
• Stock management
• Analyzing and interpreting sales performance data and reports
• Making recommendations for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
• Ensure all company standards are implemented and maintained, e.g., merchandising, admin
• Support the delivery of KPIs, meeting all company standards
• Assist in recruitment and training of the team

Personal characteristics:

• A hands-on leader, with experience in retail or a related industry sector
• Have a positive, flexible approach with a can-do attitude
• Energy and enthusiasm, with the ability to work under pressure in a demanding, fast-paced environment
• Have the confidence and ability to motivate, coach, and inspire the team
• Numerate
• Attention to detail
• Good communicator
• Be methodical, organized, and have a structured approach to work
• Be fully flexible across the week

Salary/Pay: £30,500