Trainee Service Technician

360 Resourcing Solutions; Milton Keynes; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Van with fuel card

Pension 3% rising to 5.5% after 2 yrs

Annual bonus 12%

Job summary

360 Resourcing Solutions is seeking a Trainee Airflow Service Technician based around Milton Keynes to cover Oxfordshire, Buckinghamshire and Cambridgeshire with occasional travel to other parts of England and Ireland. A company van is provided for this role, and nights away will be covered by the company.

You will receive best-in-class training for around four to six months before working independently in the field, delivering planned preventive maintenance and high-quality service.

Qualifications

• Keen eye for detail and an interest in engineering.
• Hands on skills or experience from any sector, coupled with an interest in problem solving & fixing things.
• Process/procedurally driven and able to offer exceptional levels of customer service.
• Self-motivated with an ability to learn and to work under pressure to high standards.

Responsibilities

• Attend customer sites on allocated date and to agreed time.
• Carry out Planned Preventive Maintenance (and occasional repair) work to the highest technical standard.
• Administration and reporting.
• Collate, gather and communicate feedback with customers and in house teams.
• Work with other team members on installation, commissioning and training projects.
• Ensure all new equipment is installed to the highest possible standard.
• Work in conjunction with the Line Management and Training Manager to identify and action training requirements.
• Participate as a member of the Technical Services team, providing support to other team members where required.
• Put forward ideas and assist in the development of standards and procedures to assist in the overall progression of the department and company.

Skills

Attention to detail

Engineering interest

Hands-on

Problem solving

Customer service

Job description

Our client specialise in the design and implementation of specialist air flow systems. With a range of leading clients across most UK universities, hospitals and biomedical research facilities, they are hugely customer centric and are experiencing a growth phase currently. They are looking for a Trainee Airflow Service Technician to be based in around the Milton Keynes/Northampton area to cover a region of Oxfordshire, Buckinghamshire and Cambridgeshire with flexibility for occassional travel to other parts of England and Ireland. A company van will be provided for this and when the role involves nights away this will be covered by the company. Reporting into the Technical Services team, the Service Technician will provide planned preventive maintenance support, delivering a consistently high quality and accurate service which is driven by an understanding of customers' needs and expectations. You will recieve best in class training for around four to six months before working on your own within the field.

Service Technician - Responsibilities

• Attend customer sites on allocated date and to agreed time.
• Carry out Planned Preventive Maintenance (and occasional repair) work to the highest technical standard.
• Administration and reporting.
• Collate, gather and communicate feedback with customers and in house teams.
• Work with other team members on installation, commissioning and training projects.
• Ensure all new equipment is installed to the highest possible standard.
• Work in conjunction with the Line Management and Training Manager to identify and action training requirements.
• Participate as a member of the Technical Services team, providing support to other team members where required.
• Put forward ideas and assist in the development of standards and procedures to assist in the overall progression of the department and company.

Service Technician - Desired Skills

• Keeneye for detail and an interest in engineering.
• Hands on skills or experience from any sector, coupled with an interest in problem solving & fixing things.
• Process/procedurally driven and able to offer exceptional levels of customer service.
• Self-motivated with an ability to learn and to work under pressure to high standards

In return for your hard work and technical knowledge our client offers some great benefits including a work Van with fuel card, Pension of 3%, rising to 5.5% after two years that the company contributes to, regular salary review and an annual bonus of 12%. This is a Monday to Friday role, so no weekend or shift work as sites laregly operate 9am-5pm. This would be an ideal role for somebody who has an interest in working with their hands, looking to take on an entry level role where they can progress in time to become a fully qualified engineer. It could also suit somebody who is looking for a career change and a route into an egineering led role. You'll receive amazing on the job training and will have the chance to shadow an engineer for 3-4 months whilst you get a feel for products and the company.