Trainee Second Charge Mortgage Advisor

ClearScore Technology Ltd.; Manchester; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

An exciting opportunity awaits you at a forward-thinking financial brokerage, where you can grow your career as a Trainee Second Charge Mortgage Advisor. You'll guide customers through the mortgage application process while collaborating with a talented team dedicated to providing exceptional service. With a clear strategy for success and growth, you'll receive on-the-job training and support for a professional qualification. Join a dynamic environment that values innovation and customer satisfaction, and make a real impact in the financial industry.

Benefits

33 days holiday inclusive of bank holidays

Flexible working arrangements

Salary sacrifice pension scheme up to 4%

Healthcare cash plan

Life assurance x 2

Cycle to work scheme

Birthday off + takeaway

Enhanced maternity, adoption or paternity leave

Enhanced sick pay + income protection

Casual and gender neutral dress policy

Qualifications

• 1 year of experience in a sales environment.
• Good understanding of financial market regulations and procedures.

Responsibilities

• Assess customers' eligibility for secured loans.
• Build and maintain strong relationships with customers and advisors.
• Meet or exceed sales targets while ensuring customer satisfaction.

Skills

Sales Experience

Customer Service

Communication Skills

Analytical Skills

Organizational Skills

Education

Degree in Finance or Related Field

Job description

• Hybrid: 3 days in the office and 2 day from home
• Salary: An OTE of £35k - £40k (basic salary of up to £28k + bonus)

Join us at this exciting time of growth as the ClearScore Group expands following our recent acquisition of Aro, creating new opportunities for innovation and success!

We are seeking a talented and motivated individual to join our highly skilled team. As a Trainee Second Charge Mortgage Advisor, you will guide customers through the application process and liaise with a qualified advisor who will provide the customer with expert advice on second charge mortgages.This is a unique opportunity to join an industry leading financial brokerage. Aro Money are a highly established and reputable financial lending platform, we work with some of the most prestigious and growing financial institutions globally.

You will be part a very successful team within the ClearScore Group with a clear strategy for success and growth including on the job training and company funded CeMAP qualification.

What you’ll be doing:

• Assess customers eligibility for a secured loan and conduct a fact find to enable the mortgage advisor to evaluate.
• Build and maintain strong relationships with customers and advisors.
• Meet or exceed sales targets and KPIs while maintaining high levels of customer satisfaction.
• Collaborate with our exceptional team of advisors and case managers to support our customers' applications.
• Play a key role in Aro’s continuous innovation of best-in-class customer experience.
• Suggesting new ideas and processes where appropriate and be willing to put these into practice.

What we expect from you:

• 1 years of experience in a sales environment.
• A performance-driven mindset, taking accountability for targets that drive the right outcomes for customers whilst taking our business forward.
• You’ll provide a best-in-class customer experience, going over and above each time, ensuring their satisfaction and fostering long-term loyalty.
• A good understanding of the financial market, regulations, and procedures.
• You’ll be busy, so you’ll need to be organised, managing multiple cases
• in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Detail-oriented with strong analytical and problem-solving abilities.
• Flexibility and willingness to work shifts in order to meet the evolving needs of our customers.
• An OTE of £35k - £40k (basic salary of up to £28k + bonus)
• Hybrid working (3 days in the office and 2 day from home)
• Flexible working arrangements to support a healthy work-life balance
• 33 days holiday inclusive of bank holidays
• Supportive team environment with opportunities for career advancement
• Salary sacrifice pension scheme unto 4%
• Healthcare cash plan with separate balance for dependents
• Life assurance x 2
• Cycle to work scheme
• Birthday off + takeaway on us
• Enhanced maternity, adoption or paternity leave
• Enhanced sick pay + income protection for up to 2 years
• Casual and gender neutral dress policy
• Access to a range of retailer discounts through our various providers
• Fun and inclusive work environment with regular team incentives

If you are a motivated and customer-focused individual with a passion for helping others achieve their financial goals, we would love to hear from you.

We look forward to reviewing your application!

At Aro Money we are committed to equality and diversity. We ensure that job criteria are relevant to the successful undertaking of the job. We do not indirectly disadvantage any persons on the grounds of gender, age, disability, race, ethnic origin, religious belief, sexual orientation, or social status.

As part of any recruitment process, Aro collects and processes personal data relating to job applicants. Aro is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. Please visit our Data Privacy Statement.

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people. Please see our People Policy Notice athttps://www.clearscore.com/people-notice .

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