Trainee Sales Negotiator

Carter Jonas LLP; Oxford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Carter Jonas LLP is seeking a Trainee Sales Negotiator in Oxford to support the growth of its residential sales team. This role offers comprehensive training, competitive salary, and flexible working arrangements, ideal for individuals with strong customer service skills looking to build a career in real estate.

Benefits

Flexible benefits package

Health cash plans

Cycle to work scheme

Generous annual leave

Group pension

Qualifications

• Strong customer service skills and a keen interest in residential sales.
• Excellent written and verbal communication skills.
• Full driving license required.

Responsibilities

• Assist with managing applicant registrations and follow-ups.
• Provide high-level customer service to visitors and calls.
• Support sales paperwork and processes.

Skills

Customer service

Communication skills

Organisational skills

Interpersonal skills

IT literacy

Job description

Due to business growth, we have an exciting opportunity to recruit a Trainee Sales Negotiator to join our Sales team based in Oxford. This is an excellent opportunity for someone looking to build a career within the residential real estate sector.

As a Trainee Sales Negotiator, you will assist with the growth and development of the Oxford branch and will be provided with training and support in order to meet set individual and office targets. You will act as a point of contact for any queries to the branch and will help to register and manage a list of applicants ensuring they are regularly contacted and offered new properties. Additionally, as the Trainee Sales Negotiator you will assist with sales paperwork and anti-money laundering in accordance with our operating procedures

Our Oxford office has over 100 professionals across our main divisions which means there are lots of exciting events going on with various office socials, health & wellbeing and fundraising activities to get involved in.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on! In addition, we welcome applications from those seeking flexible or agile working arrangements and can be discussed at the application stage.

Main Tasks:

• Answering the phone and directing calls as required
• Meet and greet all visitors to the office, ensuring that they are provided with a high level of customer service
• Assist other negotiators with market appraisals
• Assisting with the take on process for successful appraisals as required
• Deal with re-routing enquiries for other offices/departments in the building
• Process potential applicants by entering them on the database and arrange viewings when necessary
• Follow up on viewings and report back to the vendors, using the opportunity to push for additional viewings and market appraisals
• Assist with accompanied viewings as necessary
• Through contact with applicants search for and develop new business opportunities with particular emphasis on increasing volume of second-hand sales
• Join in with the rota to work Saturdays – subject to business requirements

This job description is not exhaustive and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the department

What will it take to be successful?

To be successful in this role, you’ll have strong customer service skills and a keen interest in the residential sales sector. You’ll also have excellent written and verbal communication skills, good administrative and organisational skills and the ability to work well under pressure. You’ll be a strong team player with good interpersonal skills, IT literate and comfortable working with databases and relevant software. You will hold a full driving licence.

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, with the Investors in People Gold accreditation, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.