Trainee Sales Advisor

Marsh Risk; Leeds; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Marsh Commercial in Leeds is seeking a Trainee Sales Advisor to join our Enterprise team. The role is hybrid with a requirement to work in the Leeds office at least four days per week, offering a funded training programme to attain chartered insurance qualifications.

You will generate sales leads via telephone, support ongoing campaigns and provide excellent client service across account management while progressing toward a client advisory career within the company.

Qualifications

• Excellent verbal communication and confidence on the phone.
• Willingness to learn and develop in a trained environment.
• Ability to make high-volume outbound sales calls.
• Punctual with good time management.
• Strong literacy, numeracy and administrative skills.
• Ability to stay calm under pressure and flexible.
• Excellent organisational skills and multi-tasking.
• Experience using Microsoft Office suite.

Responsibilities

• Provide excellent client service on account management to clients.
• Ensure timely completion of all tasks to maintain client satisfaction.
• Demonstrate adaptability to support colleagues on critical tasks.
• Manage quotation requests from prospective clients.
• Share product and service information with clients on request.
• Review sales data to identify effectiveness.
• Respond to queries via email and telephone.
• Through training and mentoring develop understanding of major insurance classes.

Skills

Verbal communication

Willingness to learn

Outbound sales calls

Time management

Literacy and numeracy

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

We are seeking a talented individual to join our Enterprise team at Marsh Commercial. This role will be based in our Leeds office. This is a hybrid role that has a requirement of working at least four days per week in the office.

The role: Trainee Sales Advisor

We recruit for potential and not industry experience, we are seeking individuals who aspire to be leading contributors to our business and who can embrace the opportunity to complete our fully funded training programme and attain chartered insurance qualifications.

As part of our new Sales team, you’ll be responsible for generating sales leads via the telephone to generating information and support our ongoing sales campaigns.

This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a long-term insurance career. This role offers scope and the opportunity of progression to move into our Client Advisory team.

We will rely on you to:

• Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards
• Ensure timely completion of all set tasks always ensuring client satisfaction
• Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks
• Manage quotation requests from prospective clients
• Share product and services information with clients when requested
• Review sales data to identify sales effectiveness
• Respond to queries via email & telephone
• Through training, coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments

What you need to have:

• Excellent verbal communication skills and confidence on the phone
• A Willingness to learn
• A willingness to make a high-volume number of outbound sales calls
• To be punctual - having good time management is key to being successful in this role
• Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education
• Ability to remain calm under pressure and be able to work flexibly when required
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• Have experience utilising the Microsoft Office suite and similar products

What makes you stand out:

• A desire for a long-term career within the insurance industry
• Previous experience within a client/customer facing role, this can be gained from within a similar role or working in environments such as (but not limited to) retail, hospitality, food & beverage etc,
• A thirst for learning and the opportunity to study for further insurance related qualifications
• Prior insurance experience, although this is not essential

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#hybrid

#maCom

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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