INTERNATIONAL TRAVEL COORDINATOR

Talent Sure Recruitment Limited; East Hampshire; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Health Cash Plan

Worldwide family travel insurance

Pension

Job summary

Talent Sure Recruitment Limited partners with a global medical assistance organisation to recruit an International Travel Co-ordinator in Portsmouth, Hampshire. The role focuses on coordinating complex international medical repatriations and urgent journeys, arranging flights, escorts, ground transport, and visas for time-critical cases.

You will work within a specialist travel unit, collaborating with case handlers, medical teams, airlines, and transport suppliers to ensure patients return home

Qualifications

• Proven background in airline ticketing, airport logistics, or emergency medical transport.
• Experience using Amadeus GDS or similar systems and ticketing rules.
• Ability to stay calm and solve problems under pressure during last-minute changes.
• Detail-oriented with multi-caseload management and regulatory compliance.

Responsibilities

• Global Travel & Logistics Coordination: plan international travel for complex repatriation cases.
• End-to-End Itinerary Management: arrange flights, medical escorts, ground transport, visas.
• Stakeholder & Partner Collaboration: work with case handlers, medical teams, airlines, transport suppliers, and authorities.
• Cost Comparison & Record Keeping: compare options, maintain files, and adhere to airline requirements.
• Issue Escalation & Problem Solving: identify delays, travel restrictions, and escalate concerns.
• High-Level Customer Service: communicate empathetically with clients and third parties.

Skills

Travel & Logistics Experience

GDS & Ticketing Knowledge

Time-Critical Problem Solving

Attention to Detail

Communication & Customer Service

Tools

Amadeus GDS

Job description

International Travel Co-ordinator

Location: Portsmouth, Hampshire

Position: Full-Time, Permanent

Hours: 40 hours per week (Shift rotation between 8:00am – 8:00pm, Monday to Friday, with 1 in 4 weekends)

Salary: £29,000 – £32,000 per annum (Dependent on Experience)

Coordinate Global Logistics & Life-Saving Travel Operations

Are you a fast-paced travel or logistics specialist with experience in complex bookings, airline ticketing, or emergency transport coordination? This is a deeply rewarding role where your planning, directly supports individuals around the world in time-sensitive situations.

We are delighted to partner with a leading global medical assistance, security, and risk management organisation. They are seeking a meticulous and calm International Travel Coordinator to join their specialist travel unit in their Portsmouth office.

In this position, you will play a critical role in coordinating complex, international medical repatriations and urgent global journeys. Working as part of a collaborative, expert team, you will arrange time-critical flights, ground transport, medical escorts, visas, and clearances, ensuring patients and travellers return home safely and seamlessly.

Key Responsibilities

• Global Travel & Logistics Coordination: Plan and organise safe, cost-effective, and medically appropriate international travel arrangements for complex global repatriation cases.
• End-to-End Itinerary Management: Arrange commercial flights, medical escorts, ground transport, ambulances, accommodation, and necessary visa documentation.
• Stakeholder & Partner Collaboration: Work closely with internal case handlers, medical teams, security specialists, airlines, transport suppliers, and airport authorities.
• Cost Comparison & Record Keeping: Assess suitable travel options, conduct accurate cost comparisons, maintain clear case files, and adhere to strict regulatory and airline requirements.
• Issue Escalation & Problem Solving: Proactively identify potential delays, travel restrictions, or logistical hurdles, escalating concerns to ensure uninterrupted, safe journeys.
• High-Level Customer Service: Deliver empathetic, professional communication to clients and third parties while managing competing priorities in a fast-paced environment.

What We Are Looking For

We are seeking an organised, proactive individual with a background in fast-paced travel planning, airport operations, or complex logistics.

Key Attributes & Requirements:

• Travel Industry & Logistics Experience: Proven background in airline ticketing, airport logistics, marine/offshore travel, business travel, or emergency medical transport.
• GDS & Ticketing Knowledge: Experience using Amadeus GDS or similar Global Distribution Systems, alongside a good understanding of airline ticketing rules and procedures.
• Time-Critical Problem Solving: Ability to remain calm, focused, and adaptable under pressure when dealing with last-minute changes or urgent travel requests.
• Exceptional Attention to Detail: Meticulous approach to managing multiple caseloads, reviewing regulatory requirements, and organising accurate itineraries.
• Communication & Customer Service: Excellent written and verbal skills, with a track record of building positive relationships with suppliers, airlines, and internal medical teams.

Why This Role Stands Out

• Meaningful, Impactful Work: Move away from standard holiday bookings and take on a purpose-led role where your travel coordination and logistics skills make a genuine, life-changing difference.
• Complex Global Operations: Work across global time zones, coordinating urgent flights, medical clearances, ground ambulances, and specialised transport.
• Top-Tier Benefits Package: Includes an incremental holiday scheme, a Health Cash Plan worth up to £1,700 per year, high-street discount perks, a strong pension, and worldwide family travel insurance!
• Career Growth & Support: Benefit from ongoing training, professional development, and a collaborative team environment.