Trainee Pensions Administrator - Hybrid + Study Support

LGBT Great; Winchester; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Professional study support

LGBTQ+, Multicultural and Women’s nets

Life assurance

Income protection

Enhanced maternity/paternity/adoption

26 days annual leave

Private medical insurance

Cycle to work scheme

Digital GP services

Competitive pension scheme

Discretionary bonus scheme

Season ticket loans

Volunteering opportunities

Job summary

LCP is seeking a Trainee Pensions Administrator in Winchester to support the pensions administration team with benefit calculations, member communications, and data management. You will learn the systems and processes while delivering accurate services to clients and schemes.

As you develop, you will take on more complex tasks, pursue professional exams, and grow your organisational and technical skills within a supportive, inclusive environment.

Qualifications

• Educated to 'A' level, degree level or equivalents.
• Previous office experience would be useful but pensions experience is not essential.
• Willingness to study for professional exams.
• Excellent organisation and attention to detail skills.
• Excellent communication skills.
• The ability to work under your own steam but also to be a strong team player, capable of multi-tasking and fluctuating workloads. The ability to organise and manage your workloads is vital!
• A high standard of professionalism is required at all times as is a flexibility of hours worked and work undertaken.
• An inquisitive mind and keenness to learn.

Responsibilities

• Producing calculations of member's benefits by either using pro forma or an automated calculation routine. Calculations will vary from scheme to scheme and will increase in complexity with experience.
• Preparing the appropriate explanatory standard letters to members, clients and advisers
• Maintaining the client database and website (where appropriate) and updating individual member records accurately and completely
• Input information on data files for bulk updates or for producing reports and completing simple verification processes to check data has been entered accurately. You will also be expected to assist in keeping these records in order
• Preparing letters to members, clients and advisors to answer their questions and general enquiries about their benefits. This will be by using standard letters and templates or by drafting non-standard responses
• Communicating with scheme members and clients and dealing with general telephone enquiries on a day to day basis

Skills

Communication skills

Attention to detail

Organisation skills

Team player

Multi-tasking

Flexibility

Education

A-level and/or degree-level qualification

Willingness to study professional exams

Job description

LCP is seeking a Trainee Pensions Administrator in Winchester to support the pensions administration team with benefit calculations, member communications, and data management. You will learn the systems and processes while delivering accurate services to clients and schemes.

As you develop, you will take on more complex tasks, pursue professional exams, and grow your organisational and technical skills within a supportive, inclusive environment.