Trainee Optical Assistant

Specsavers; York and North Yorkshire; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension auto-enroll

Specsavers Perks

WeCare — employee support service

Headspace subscription

Eyecare & hearcare discounts

Birthday paid day off

Enhanced family leave and sick pay

Job summary

Specsavers is seeking a Trainee Optical Assistant to join our York and Vangarde stores. Start without previous experience and be supported with comprehensive training to deliver outstanding customer care.

You will help maintain a welcoming store environment and ensure customers receive the best possible eye care in a busy retail setting. The role covers 40 hours per week with weekend work; part-time options may be considered.

Qualifications

• Passion for providing excellent customer service and making customers’ lives easier.
• Great teamwork and a proactive attitude.
• Willingness to step outside comfort zone and try new things.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Ensure every patient receives the best care in store.
• Support training and development as part of the trainee program.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Listening

Feedback & development

Tools

IT systems

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

You will be working across both our York and Vangarde

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £12.91 depending on experience
• 40 hours per week - will include weekend working (usually 1 day of the weekend)
• We may also be able to consider part time working
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).