Trainee Optical Assistant

Specsavers; Aberystwyth; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Hourly wage up to 12.91

Full-time 37.5h

Pension auto-enrolment

Perks portal

WeCare support

Headspace access

Eyecare discounts

Birthday day off

Enhanced leave & sick pay

Job summary

Specsavers Aberystwyth is seeking a friendly Trainee Optical Assistant to join our store team. No previous experience required; we provide extensive training and development in optical and hearing services, with support from experienced colleagues to help you grow your career.

You’ll welcome customers, book eye tests, pre-screen patients, offer style advice, measure frames, and handle phone calls. A positive, customer-focused attitude will help you thrive in our busy, community-minded store.

Qualifications

• No prior optical experience required; comprehensive training provided.
• Willingness to learn and develop in customer care.
• Ability to welcome customers and assist with services.

Responsibilities

• Welcoming customers into store.
• Booking eye tests.
• Pre-screening patients.
• Providing style advice.
• Measuring frames.
• Taking phone calls.

Skills

Customer service

Communication

Job description

Are you a caring individual looking to start your career as an Optical Assistant? You’ve come to the right place.

We aren’t looking for people with years of experience and heaps of qualifications, just passionate, hard-workers ready to confidently welcome and help customers as they walk through our doors. And once you’ve found your feet as a Trainee Optical Assistant, you don’t just have to stop there. We have plenty of professional training and development in other business areas, as well as the support of experienced Opticians and Technicians supporting you on your journey. So whatever you want your career to look like, you can bring it to life at Specsavers.

Our store

Located at Aberystwyth our store is a busy and customer-focused optical and audiology store committed to delivering exceptional eye and hearing care to the local community. The store benefits from a convenient location with excellent transport links, including easy access from local bus routes and train station making it accessible for customers travelling from across the surrounding area. In addition, free on-site parking is available, providing added convenience for those travelling by car.

Our team

The team at Specsavers Aberystwyth are a supportive group of professionals who are passionate about delivering outstanding customer care. Working collaboratively across optical and hearing services, colleagues play an important role in creating a welcoming environment where customers feel valued and supported throughout their journey. The store fosters a positive and inclusive culture, encouraging teamwork, continuous learning, and personal development. With a strong focus on customer experience and community engagement, team members work together to achieve shared goals while supporting one another to develop their skills and build rewarding careers within Specsavers.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Up to £12.91 per hour - Depending on experience
• Full Time - 37.5 hours per week, to include working a weekend day
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone call

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.