Trainee IT & Systems Assistant

pi financial ltd; Shrewsbury; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Full training and ongoing support

Friendly team

Permanent, full-time position

Shrewsbury office

Job summary

pi financial ltd in Shrewsbury is seeking a Trainee IT & Systems Assistant who is friendly, eager to learn, and ready to support a busy IT team.

You will handle first-line IT queries, assist with equipment setup, data entry, and website updates, while gaining hands-on experience and full training in a supportive environment.

This is a permanent, full-time role offering development opportunities within a collaborative office.

Qualifications

• Interest in computers and technology.
• Friendly, approachable and helpful.
• Organised, reliable and detail-oriented.
• Comfortable using computers and Microsoft Office.
• Keen to learn and develop skills.
• Able to work well both independently and in a team.

Responsibilities

• Be the first point of contact for IT queries and provide basic technical support.
• Help colleagues with everyday IT issues, including password resets and user access.
• Assist with computer equipment, maintenance and supplies.
• Keep IT records, systems and user information up to date.
• Process electronic forms, data entry and document uploads.
• Help with data cleansing, mail merges and basic website/extranet updates.
• Set up IT equipment for meetings.
• Provide general IT and administrative support.

Skills

Interest in tech

Friendly

Organised

MS Office

Willing to learn

Team player

Job description

pi financial is looking for a friendly, enthusiastic and motivated individual to join our team as a Trainee IT & Systems Assistant.

This is a great opportunity for someone with an interest in technology who is keen to learn, develop new skills and gain hands-on experience in a busy office environment.

You don't need previous IT experience or formal qualifications, just a positive attitude, good computer skills and a willingness to learn. Full training and support will be provided.

What You'll Be Doing

Working alongside our IT team, your responsibilities will include:

• Being the first point of contact for IT queries and providing basic technical support.
• Helping colleagues with everyday IT issues, including password resets and user access.
• Assisting with computer equipment, maintenance and supplies.
• Keeping IT records, systems and user information up to date.
• Processing electronic forms, data entry and document uploads.
• Helping with data cleansing, mail merges and basic website/extranet updates.
• Setting up IT equipment for meetings.
• Providing general IT and administrative support.

What We're Looking For

• Interested in computers and technology.
• Friendly, approachable and happy to help others.
• Organised, reliable and pays attention to detail.
• Comfortable using computers and Microsoft Office.
• Keen to learn and develop their skills.
• Able to work well both independently and as part of a team.

What We Offer

• Full training and ongoing support.
• A friendly and supportive team.
• The opportunity to gain valuable IT experience.
• A chance to develop your skills and responsibilities over time.
• A permanent, full-time position based at our Shrewsbury office.