Trainee HR Officer

Cafcass (Children and Family Court Advisory and Support Service); West Midlands; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Flexible hybrid working

Wellbeing initiatives

Job summary

Cafcass in the Midlands is seeking a motivated Trainee HR Officer to join our national HR Operations/People Services team. This structured development role provides hands-on experience across the full employee lifecycle, under supervision, preparing you for a HR Officer position.

You will support managers across a complex organisation, assist with employee relations casework, maintain HR systems, analyse data for insights, and contribute to workforce planning and change projects.

Qualifications

• Degree level qualification and/or CIPD Level 3.
• Experience in an administrative or HR environment, ideally supporting a range of HR activities.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Ability to analyse and interpret data to identify trends and make recommendations.
• Good IT skills, including Microsoft Office and databases.
• Resilience, strong interpersonal skills and a proactive, professional approach.
• A clear commitment to developing a long-term career in HR.

Responsibilities

• Support the delivery of a high-quality HR service across employee relations and HR operations.
• Assist with employee relations casework, including sickness absence, conduct, capability and grievances.
• Attend meetings, support investigations, take notes and assist with drafting HR correspondence.
• Maintain HR systems and analyse data to produce reports and insights.
• Support workforce planning through the analysis and presentation of HR management information.
• Contribute to restructuring and organisational change activity.
• Undertake project-based work including research, data analysis and stakeholder engagement.
• Support organisational initiatives including wellbeing, engagement and learning and development.

Skills

HR admin

Data analysis

Stakeholder mgmt

Communication

Organisation

Education

Bachelor's degree

CIPD Level 3

Tools

Microsoft Office

HRIS

Job description

Working pattern

Hybrid working

Travel

Nationwide travel required

Note

Due to travel and training requirements, applications will only be considered from candidates based in the West or East Midlands

Start Your HR Career Where It Truly Matters

At Cafcass, we are united by one purpose - to be the voice of children and young people in the family court. We are looking for a motivated and ambitious Trainee HR Officer to join our HR Business Partnering team. This is an excellent opportunity to build a meaningful career in HR while supporting an organisation that makes a genuine difference to children and families.

About The Role

As a Trainee HR Officer, you will join a national HR Operations / People Services function, supporting managers across a complex organisation. This structured development role will provide hands-on experience across the full employee lifecycle and prepare you to progress into a HR Officer role. You will work under the supervision of an HR Manager and HR Business Partner / Officer, gaining exposure to both operational HR activity and project-based work.

What You'll Be Doing

• Support the delivery of a high-quality HR service across employee relations and HR operations.
• Assist with employee relations casework, including sickness absence, conduct, capability and grievances.
• Attend meetings, support investigations, take notes and assist with drafting HR correspondence.
• Maintain HR systems and analyse data to produce reports and insights.
• Support workforce planning through the analysis and presentation of HR management information.
• Contribute to restructuring and organisational change activity.
• Undertake project-based work including research, data analysis and stakeholder engagement.
• Support organisational initiatives including wellbeing, engagement and learning and development.

About You

• Degree level qualification and/or working towards a CIPD qualification (minimum Level 3 with ambition to progress further).
• Experience in an administrative or HR environment, ideally supporting a range of HR activities.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Ability to analyse and interpret data to identify trends and make recommendations.
• Good IT skills, including Microsoft Office and databases.
• Resilience, strong interpersonal skills and a proactive, professional approach.
• A clear commitment to developing a long-term career in HR.

Location & Travel Requirements (Important)

This role is Midlands-based, with hybrid working.

Nationwide travel will be required to support operational and development needs.

Applications will only be considered from candidates located within the West or East Midlands due to travel and training requirements.

Why Join Cafcass?

Be part of an organisation that makes a real difference to children and families, offering flexible hybrid working supported by strong wellbeing initiatives, an inclusive and diverse working environment committed to equality and representation, and the opportunity to work on high-impact organisational change and workforce challenges.