Trainee Hearing Aid Dispenser- Letchworth

Boots Hearingcare; Letchworth; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Car Allowance

Boots Discount Card

Free hearing aids for employees

Free Flu Vaccine

Pension Scheme

Flexible Benefit Box

Life Assurance Cover

Long Service Awards

Generous Annual Leave

Job summary

Boots Hearingcare is offering a fully funded 56-week Qualification in Hearing Aid Dispensing (QHAD) training programme in the UK. Trainees gain clinical skills and hands-on experience in stores, working under supervision to prepare for HCPC registration and a role as a Hearing Aid Dispenser.

On completion, you move into a Hearing Aid Audiologist role with a salary increase. The programme combines classroom learning, supervised in-store clinics, and live online sessions, with weekend work

Qualifications

• Hold GCSE English, Maths, and Science at grade 5 or above.
• Ideally have relevant clinical experience in hearing care or healthcare.
• Be able to work 37.5 hours per week, including some weekends.
• Be willing to study independently and travel as required.

Responsibilities

• Carry out hearing assessments and support customers throughout their hearing care journey.
• Develop practical clinical skills alongside experienced Hearing Aid Audiologists.
• Build knowledge through structured workshops, online learning and guided study.
• Complete written and practical assessments throughout the programme.
• Maintain a Clinical Competency Logbook to demonstrate development.
• Receive regular coaching, feedback and milestone reviews to support progress.
• Gain experience working across clinics while delivering outstanding customer care.

Skills

Communication

Customer care

Willingness to learn

Independence

Teamwork

Travel between clinics

Driving licence

Education

GCSE English/Maths/Science (UK Grade 5+)

Clinical experience in hearing care/healthcare

Job description

If you're looking to start a rewarding clinical career where you can genuinely change people's lives, our Qualification in Hearing Aid Dispensing (QHAD) programme could be the perfect opportunity.

Join Boots Hearingcare on our fully funded, paid 56-week training programme and gain the skills, knowledge and practical experience needed to become a Registered Hearing Aid Dispenser. Combining formal classroom learning with hands-on clinical experience in our stores, you'll be supported every step of the way by experienced clinicians and dedicated trainers.

On successful completion of the programme and achievement of HCPC registration, you'll progress into a qualified Hearing Aid Audiologist role with a corresponding salary increase.

The Role

As a Trainee Hearing Aid Dispenser, you'll develop the clinical skills and confidence required to deliver exceptional hearing care while working within a defined scope of practice under both direct and indirect supervision.

You’ll:

• Learn how to carry out hearing assessments and support customers throughout their hearing care journey.
• Develop practical clinical skills alongside experienced Hearing Aid Audiologists.
• Build your knowledge through structured workshops, online learning and guided study.
• Complete written and practical assessments throughout the programme.
• Maintain a Clinical Competency Logbook to demonstrate your development.
• Receive regular coaching, feedback and milestone reviews to support your progress.
• Gain experience working across our clinics while delivering outstanding customer care.

Programme & development

Our 56-week Qualification in Hearing Aid Dispensing (QHAD) programme has been designed to give you everything you need to begin a successful career in hearing care.

• Training Centre workshops covering clinical skills, hearing science, person-centred care and professional standards.
• Supervised in-store clinic experience alongside qualified Hearing Aid Audiologists.
• Live virtual learning sessions and guided independent study.
• Practical and theory assessments.
• Ongoing coaching, mentoring and development throughout the programme.

Throughout the programme, you’ll:

• Build your clinical knowledge and practical skills.
• Complete written and practical assessments.
• Maintain a Clinical Competency Logbook.
• Work in-store alongside experienced clinicians.
• Receive structured coaching and milestone reviews.

Programme Details

• Start Date: Monday 19th October 2026
• Duration: 56 weeks
• Contract: Full-time (37.5 hours per week)
• Weekend working: Required as part of the role

Benefits at Boots Hearingcare

• Starting salary: £25,000 (salary increases upon qualification)
• Car Allowance: £3,000- Enjoy a car allowance to support your commuting needs.
• Boots Discount Card: Receive exclusive discounts on a wide range of products at Boots stores.
• Free hearing aids if you need them as an employee!
• Free Flu Vaccine: Stay healthy with free flu vaccines available at Boots Pharmacies & Discounted for family members
• Pension Scheme: Secure your future with our comprehensive pension scheme.
• Flexible Benefit Box: Access our flexible benefit box to tailor benefits to suit your individual needs.
• Life Assurance Cover: Gain peace of mind with life assurance cover.
• Long Service Awards: Be recognised for your dedication with long service awards.
• Generous Annual Leave: Start with 25 days of annual leave, increasing with length of service to a maximum of 30 days, plus bank holidays.
• Telus: Access Telus, a confidential support network offering help and advice on matters both in and outside of work.

Who We’re Looking For

We're looking for individuals who are passionate about helping others and want to build a long‑term clinical career.

You’ll ideally have:

• Excellent communication and interpersonal skills.
• A genuine passion for delivering exceptional customer care.
• A willingness to learn and develop within a structured training programme.
• The ability to work independently and as part of a team.
• Flexibility to travel between clinics as required.
• A full UK driving licence.

Entry Requirements

• Hold GCSE (or equivalent) in English, Maths, and Science at grade 5 (High C) or above (evidence required).
• Ideally have relevant clinical experience, e.g. within a hearing care support or healthcare role.
• Be able to work 37.5 hours per week, including some weekends.
• Be willing to study independently and travel as required.

Boots Hearingcare is an equal opportunity employer.

We're proud to be an equal opportunity employer, celebrating individuality and ensuring fair treatment for all- regardless of background, identity, or personal circumstances.

"We Care, We drive innovation, We strive for excellence, We build the best team"

#BootsHearingcare

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.