Trainee Field Service Engineer - Twickenham

TN United Kingdom; Twickenham; On-site; GBP 32,000 - 33,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join as Trainee Domestic Appliance Field Service Engineers. This role offers a unique opportunity to learn through hands-on experience and comprehensive training, ensuring you become a skilled technician in no time. With a supportive mentor and purpose-built facilities, you'll gain expertise in repairing and maintaining various domestic appliances. Enjoy a competitive salary, generous benefits, and a clear path for career progression in a company committed to sustainability and customer satisfaction. If you're ready to embark on an exciting new journey, this is the perfect opportunity for you.

Benefits

Company Pension scheme

Bonus scheme

30 days annual holiday

Wellbeing initiatives

Death in service benefit

Complimentary appliance protection

Monthly cash prize draw

Specialist training

Qualifications

• Previous electrical/mechanical experience is ideal.
• Must be comfortable using hand tools and solving problems.

Responsibilities

• Provide field service for domestic appliances.
• Work independently in customers' homes.

Skills

Electrical experience

Mechanical experience

Problem-solving

Communication skills

Education

High school diploma

Tools

Hand tools

Tablet

Van

Job description

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Client:

Pacifica

Location:

Job Category:

-

EU work permit required:

Yes

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Job Reference:

a94764bbaf81

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Pacifica - Trainee Domestic Appliance Field Service Engineer - Twickenham

Stuck in a dead-end job? Looking to kickstart a new career? Save society from appliance emergencies and become a Trainee Domestic Appliance Field Service Engineer!

We'll help you learn - We're ideally looking for people with previous electrical/mechanical experience. We'll build on your skill set by providing you with our industry-leading City and Guilds Assured training, enabling you to earn while you learn with your Domestic Appliance Field Service Engineer mentor - you'll be a fully-fledged Domestic Appliance Field Service Engineer in no time!

Your Mentor - No Trainee should be without a mentor to guide them through the new challenges and unfamiliar territory that lie ahead - your mentor will support you along your new career path.

Purpose Built Training Facilities - You'll receive second to none training at our purpose-built training facility in the North East of England, where our Domestic Appliance Field Service Repair Experts will teach you the unique set of skills you'll need to embark on your new adventure. We will give you extensive training across the main appliance types including washers, tumble dryers, refrigeration, dishwashers and electric cookers.

Tools, equipment, Tablet, Van and uniform provided - You'll be supplied with your own uniform, tablet, tools of the trade and your very own van and fuel card - everything you need to kickstart your new career.

Pacifica is one of the UK's largest providers of outsourced support and repair of Domestic Appliances. Employing over 250 fully qualified engineers, repairing over 350,000 appliance repairs every year, creating a sustainable future. As a Carbon Neutral Company, our goal is to reach net-zero carbon by 2035.

Our Purpose; We exist to keep households running while protecting the environment.

Our Vision; We are proud to care for our customers' appliances for a more sustainable world.

We offer a competitive salary with wage increases throughout your training period providing you pass the relevant stages in the required time.

Being a Domestic Appliance Field Service Engineer isn't for everyone, we're looking for people with the right attitude, characteristics and interests to take on the challenge.

Do you have what it takes? The ideal candidate will be both technically minded and customer focused, possessing the following personal attributes;

Practically minded - You will be comfortable and competent when using hand tools, have an eye for detail and an aptitude for problem solving.

Enthusiasm for the role - The job is not a walk in the park, we need to know you will power through when things get tough.

Confidence - As the job entails working in customer's homes, you must have the confidence to work alone and interact with customers on a daily basis.

Can-do attitude - You need to be up for the challenge and strive for success.

Driven - You must possess a desire to learn new skills and develop yourself.

Great communicator - As you'll be working directly with customers, communication skills are a must. You will be articulate and good with verbal and written English.

A variation of challenges makes for a more interesting life, we can assure you'll never be bored working for Pacifica and in an industry which is going from strength to strength, there has never been a more exciting time to embark on a new career with us.

Competitive salary of £32,500 - £33,000 per annum depending on experience for a 40 hour week.(inclusive of £7,000 per annum London Weighting for engineers living within the inner M25 area)

Company Pension scheme

Bonus scheme to increase earnings

Private Van use (optional, subject to HMRC Tax rules)

30 days annual holiday allowance including 8 bank holidays

Wellbeing and fantastic work - life balance

Excellent opportunities for progression and promotion within our business.

Death in service benefit at 3x salary

Company online retailer saving portal

Complimentary MAP - (Multi Appliance Protection) for your own home appliances.

Costa card gift cards - monthly nominations by Team Managers

Entry into monthly Cash Prize draw

Additional Benefits

Van stock supplied and automatically replenished based on your personal usage.

Daily Spare parts delivered in-time to a Bybox pickup location close to you, return of un-used parts via the same process.

Easy to use in-house engineer software for repair visits

No Sales targets for customer consumables

Pre-order against your own jobs

Specialist training

Full UK Driving manual licence required with no more than 6 points