Trainee Field Service Engineer

Concept Information Technology; Newcastle upon Tyne; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a leading global brand as a Trainee Field Service Engineer with Hotpoint! This role offers hands-on training and the opportunity to work with household appliances, providing excellent customer service while driving a company van. With a competitive salary and clear career progression, this is more than just a job; it's a pathway to a rewarding career.

Benefits

Company van and fuel card

20 days holiday + bank holidays

Access to Perkbox for discounts

First-class training

Qualifications

• Passion for customer service with energy and attention to detail.
• Full manual UK driving licence and right to work in the UK.
• Love for mechanical and electrical systems.

Responsibilities

• Diagnose, repair, and test household appliances.
• Deliver fantastic customer service.
• Drive company van to customer locations.

Skills

Customer Service

Mechanical Skills

Electrical Skills

Job description

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Trainee Field Service Engineer, Newcastle upon Tyne

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Location:

Newcastle upon Tyne, United Kingdom

Job Category:

EU work permit required:

Yes

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Job Reference:

BBBH75617_1747730413

Job Views:

2

Posted:

20.05.2025

Expiry Date:

04.07.2025

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Job Description:

Ignite Your Future as a Trainee Field Service Engineer with Hotpoint!

Are you ready to jump-start your career with a global leader in household appliances? Hotpoint, a brand trusted around the world, is giving YOU the chance to train, qualify, and work as a Trainee Field Service Engineer.

If you’re passionate about learning, love working with your hands and are ready to meet new challenges every day, this opportunity is calling your name!

What’s the Role About?

This is no ordinary role! If you love mechanics, electrics, from gadgets to engines, enjoy being on the road, and thrive in customer-facing roles, then our Academy is the place for you.

* Take the wheel! Drive your very own Hotpoint van to customers’ homes
* Show your skills! Diagnose, repair, and test appliances to bring them back to life
* Be the face of Hotpoint! Deliver fantastic customer service
* Stay sharp! Keep your tools and stock in top-notch shape ready to go
* Level up! Promote Hotpoint’s incredible products

We offer hands-on training that’s as dynamic as the role itself, combining workshops, classroom sessions, and real-world practice. By the end, you’ll be ready to tackle any household appliance issue like a pro!

What It Takes to Join Our Team

Think you’ve got what it takes? Here’s what we’re looking for:

* A passion for great customer service with energy and attention to detail.
* A full manual UK driving licence and the right to work in the UK.
* A love for all things mechanical, electrical, or engineering (experience is a bonus!).
* Physical fitness to handle heavy appliances

What’s in It for You?

Get ready to love your job! Here’s what’s on offer:

* Pay: £25,397.00 – £27,000.00 (daily rate equivalent paid via an Umbrella company) + commission + overtime.
* A fully equipped company van and fuel card
* 20 days holiday + bank holidays
* Access to Perkbox for discounts, treats, and more.
* First-class training for the very best start in a new career.

A chance to land a permanent role with even more perks, bonuses, and benefits!

Training: Your Roadmap to Success!

Our Academy ensures you’re supported every step of the way:

2-Day Induction: Welcome to HQ! You’ll get your kit, learn safety essentials, and meet the team.
Shadow an Expert: Hit the road with an experienced engineer to see what the job’s really like.
Phase 1 Training: 3 weeks of in-depth learning at our training centre.
On-the-Job Practice: up to 6 months to perfect your skills in the real world.
Phase 2 Training: Wrap up with another 2 weeks of training to unlock a new skill.

Why Hotpoint?

Imagine a role where you:

* Receive world-class training from expert engineers & trainers
* Enjoy a clear progression path with endless opportunities to grow.
* Have the security of working with a trusted global brand.
* Earn great rewards while doing something you love.

Your Adventure Starts Here!

This isn’t just a job-it’s a career that’s exciting, rewarding, and full of possibilities. Join the Hotpoint family, where your enthusiasm, skills, and passion will be celebrated every step of the way.

Apply now to start your journey to become a fully qualified Field Service Engineer with Hotpoint.