Trainee Estate Caretaker

Birmingham City Council; Birmingham; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Excellent terms and conditions

Generous annual leave

Great pension scheme

Well-being support

Annual travel passes

Discounts at city centre venues

Job summary

Birmingham City Council is seeking a Trainee Estate Caretaker to join the Central Estates Department. Working citywide in communal areas of low-rise blocks, you will perform caretaking, cleaning, environmental maintenance, and customer service tasks.

You will learn health and safety, COSHH and infection prevention, liaise with contractors and neighbours, and respond calmly to issues while developing skills through training and apprenticeships.

Qualifications

• Great listener and communicator, both verbally and in writing.
• Customer service experience in housing context is beneficial.

Responsibilities

• Caretaking, cleaning, environmental maintenance, and removal of fly-tipping, refuse and graffiti.
• Kerb appeal work and health and safety compliance.
• Paint and maintain communal areas and assist with housing related queries.

Skills

Communication skills

Listening skills

Team player

Customer service

Job description

Trainee Estate Caretaker Permanent Grade 2 - £25614 - £29071. Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week. Trainee Estate Caretaker - 6 POSTIONS WORKING CITYWIDE. We are looking for someone who will work flexibly in a team as a Trainee Estate Caretaker. Working within the Central Estates Department. As a Trainee Estate Caretaker, you will be working City Wide, working in communal areas within our low rise residential accommodation blocks, and other areas on our council estates. Undertaking a wide variety of interesting, varied and rewarding tasks including, caretaking, cleaning, environmental maintenance, removal of fly-tipping, refuse and graffiti, kerb appeal work, health and safety, painting, and a focus on customer services activities - you could say it's a different job every day! You will provide assistance to customers with general housing related queries, liaising with Area Neighbourhood Caretakers, Neighbourhood Caretakers and other Council colleagues. You will also liaise with other organisations in order to maintain the local environment such as Repair contractors and Waste Management. You will need to be a great listener and communicator (Verbally and written from) and be able to understand and interpret instructions. You will be required to make day to day decisions regarding site safety, and you must be able to deal with any issues that arise in a calm, professional manner, have a 'can-do' improvement-focused attitude, along with a desire to keep learning. You will also be enthusiastic, flexible and adaptable. We will support you in your role by providing all the training you will need, this includes qualifications in Cleaning, Health and Safety, COSHH and Infection Prevention and Control. Due to the nature of the work candidates must have a good level of physical fitness. Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city. The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

• In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.