Trainee Estate Agent

Armstrong Knight; Rochester; On-site; GBP 20,000 - 28,000; Full time

Job summary

A real estate agency is seeking a motivated professional to assist clients with their property needs. The role involves responding to client inquiries, offering additional property options, and working collaboratively to achieve sales targets. Ideal candidates will possess exceptional customer service skills and a competitive spirit.

Qualifications

• Willing to learn and develop skills.
• Hardworking with determination to achieve goals.
• Professional, organised, and punctual.

Responsibilities

• Respond to inbound calls from clients regarding property needs.
• Identify additional opportunities for clients and refer them to related services.
• Work towards set performance targets.

Skills

Customer service

Communication

Organisational skills

Resilience

Job description

Duties will include:
• Responding to inbound calls from clients and assisting them, with their property needs
• Identifying opportunities to help clients further by introducing them to additional properties that meet their needs, establishing if they have a property to sell, referring them for a mortgage appointment, or introducing them to your Lettings colleagues.
• Working towards set performance targets
• Liaising with estate agency colleagues in branch to assist in helping our customers with their dream move

We need you to be:
• Willing to learn and develop your skills
• Hardworking with the desire and determination to achieve your goals
• Professional, organised and punctual
• Have truly exceptional customer service with a fantastic telephone manner and the ability to build rapport – communication is key!
• Confident, resilient and enjoy healthy and fun competition with your colleagues

For more information please contact Kirstie [e-mail]