Trainee Estate Agent

Stirling Ackroyd Group; London; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading company in the Real Estate Industry is seeking a Trainee Estate Agent to join their Byfleet HQ. The role involves engaging with clients, maximizing business opportunities, and providing exceptional customer service. The successful candidate will receive structured training and support, along with benefits including generous holiday allowance and retail discounts. If you are ambitious and eager to learn, this could be the perfect opportunity for you.

Benefits

Employee Assistance programme

Retail discounts

Regular awards & incentives

Generous holiday allowance

Excellent parental leave

Structured training & support

Qualifications

• Previous experience in sales, telesales, or customer service.
• Exceptional customer service skills and telephone manner.
• Confident in verbal and written communications.

Responsibilities

• Identify and maximize business opportunities from leads.
• Make outbound calls and handle inbound inquiries.
• Follow up on valuations and assist local offices.

Skills

Customer Service

Sales

Communication

Job description

Job Title:Trainee Estate Agent

Location: Byfleet HQ

Brand: Stirling Ackroyd

Hours: Monday to Friday, 8:30am to 6:00pm

Salary: OTE: up to £27,000.00 per annum (Year 1)

The main responsibility is to identify and maximise the business opportunities from external and internal leads, supporting the branch network with booking viewings, appraisals and valuations.

Daily activities will include;

• Making outbound calls to existing and new clients to engage interest
• Receiving inbound call enquiries and dealing with them efficiently whilst maximising on business opportunities
• Identifying opportunities within these leads by recognising whether the client has a property to sell/let, mortgage and solicitor requirements
• Following up valuations to stay in regular contact with clients until the point of marketing
• Assisting our local offices by generating valuations for our network of 30+ branches
• Working towards set performance targets

The successful candidate will have;

• Previous experience working in a sales, telesales or customer service environment
• Exceptional customer service skills with a fantastic telephone manner and the ability to build rapport
• Confident and articulate in both verbal and written communications
• Ambitious, resilient and consistent in your approach
• Keen to learn and develop your property knowledge

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Stirling Ackroyd as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.