Trainee End User Computing Engineer

Apogee Corporation; United Kingdom; Remote; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Flexible working options

33 days holiday

Enhanced family benefits

2 paid days for voluntary work

Staff Reward Scheme

Life assurance

Professional development sponsorship

Employee Assistance Programme

Discounted Gym Membership

Eye care vouchers

Free flu vaccinations

Employee social events

Job summary

Apogee Corporation is seeking a Trainee EUC Provisioning and Hardware Technician to join their Service Operations team in Guernsey. This is an exciting opportunity for individuals passionate about IT and hardware, allowing you to gain hands-on experience in supporting PC deployments and repairs.

The role involves assisting with imaging, troubleshooting, and maintaining accurate records while fostering collaboration with internal teams.

Qualifications

• Strong interest in IT hardware and troubleshooting.
• Basic understanding of Windows operating systems.
• Good communication and problem-solving skills.
• Willingness to learn and develop technical skills.

Responsibilities

• Support the setup, imaging, deployment, and repair of PCs.
• Configure Windows operating systems and applications.
• Assist with hardware diagnostics, repairs, and rebuilds.
• Deliver and install hardware across Guernsey sites.
• Troubleshoot deployment and imaging issues.
• Maintain accurate records and asset information.
• Work closely with internal teams and third-party IT providers.
• Help maintain a professional and organised repair environment.

Skills

IT hardware interest

Windows operating systems

Communication skills

Problem-solving

Teamwork

Driving licence

Tools

Intune

SCCM

MDT

Job description

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!

Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly!

JOB DETAILS

We are hiring a Trainee EUC Provisioning and Hardware Technician to join our Service Operations team in Guernsey.

If you are the kind of person who enjoys building PCs, fixing tech issues, figuring out why something is not working, or just genuinely loves hardware and IT, this could be a brilliant first step into a long-term technology career.

At Apogee Corporation , we deliver workplace and IT solutions that help organisations work smarter and more efficiently. As part of HP Inc., we combine innovation, technology, and customer experience to shape the future of work.

This role is based within our custom-built repair centre in Guernsey, where you will gain hands‑on experience supporting PC deployments, hardware repairs, imaging, and device configuration across a variety of customer environments.

You do not need years of experience. What matters most is enthusiasm, curiosity, reliability, and a real interest in technology.

What you will be doing:

• Supporting the setup, imaging, deployment, and repair of PCs and workstations
• Configuring Windows operating systems and applications
• Assisting with hardware diagnostics, repairs, and rebuilds
• Delivering and installing hardware across States of Guernsey sites
• Troubleshooting deployment and imaging issues
• Maintaining accurate records and asset information
• Working closely with internal teams and third‑party IT providers
• Helping maintain a professional and organised repair environment

Hours: 36 hours per week, Monday to Friday - hours to be agreed locally.

SKILLS AND EXPERIENCE REQUIRED

• A strong interest in IT hardware and troubleshooting
• Basic understanding of Windows operating systems and PC components
• Good communication and problem‑solving skills
• A willingness to learn and develop technical skills
• Someone who works well independently and within a team
• A full driving licence and access to a vehicle

Experience with tools such as Intune, SCCM, or MDT would be useful, but it is not essential. Training and support will be provided.

We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward‑thinking business.

This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately.

BENEFITS

• Flexible working options
• 33 days holiday including bank holidays
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Staff Reward Scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including financial wellbeing support
• Discounted Gym Membership
• Eye care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes

WHY JOIN APOGEE

At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.

Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 – we are committed to making your experience inclusive and accessible.

We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Our award‑winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation.

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