Trainee Debt Adviser

Citizens Advice BANES; Herne Bay; On-site; GBP 23,000 - 27,000; Full time

Job summary

Citizens Advice BANES is seeking a Trainee Debt Adviser to help people across North East Kent navigate debt and money worries. You do not need previous debt-advice experience; we provide structured training and a supportive team to build practical skills and confidence.

Based across Canterbury, Faversham, Herne Bay, Margate, Ramsgate and Sittingbourne, you’ll learn to explain options, resolve debt problems and improve financial wellbeing, while developing a career in accessible, justice-focused

Job description

Job summary

Location Working across Canterbury, Faversham, Herne Bay, Margate, Ramsgate and/or Sittingbourne

Are you compassionate, curious and motivated to help people overcome financial difficulties? This is an opportunity to build a rewarding career in specialist debt advice while making a meaningful difference to people across North East Kent. You do not need previous debt-advice experience to apply. We are looking for someone with empathy, strong communication skills and a genuine commitment to learning.

As a Trainee Debt Adviser, you will receive structured training and support to develop the knowledge and practical skills needed to become a specialist adviser. As your confidence and experience grow, you will help clients understand their options, resolve debt problems and improve their financial wellbeing.

Demand for free, independent debt advice is increasing as more households face financial pressure. By joining our experienced team, you will have the opportunity to support people at difficult moments in their lives, build valuable professional expertise and progress your career within our organisation.

If you want to develop specialist skills, help improve access to justice and join a supportive team committed to changing lives, we would love to hear from you.