Trainee Assistant Sales Manager

Betfred; Hunstanton; On-site; GBP 60,000 - 80,000; Full time

Job summary

Betfred is seeking a Retail Colleague to join their team in Hunstanton. This role involves delivering exceptional customer service and processing bets in a friendly environment. No prior experience is needed, as comprehensive training will be provided to support your development within the company.

Benefits

Competitive hourly rates

Bonus opportunities

Company pension scheme

Employee discounts in most online and high street retailers

Qualifications

• Must be 18 or over to work.
• Structured training program provided.
• Passion for delivering excellent customer service.

Responsibilities

• Process customer bets and maintain shop standards.
• Help customers with queries and promote responsible betting.
• Deputise for the Shop Manager after training.

Skills

Customer Service

Communication

Teamwork

Interest in Sports

Job description

Overview

The Betfred Group has grown to become a leading global betting and gaming business. From our humble beginnings in Salford in the sixties, we have always differentiated ourselves by offering real value and a great customer experience, the same qualities that are at the heart of our business today.

Today, Betfred is a well-known brand on the high street with 1,400 shops across the UK, along with a significant online presence through offering online sports betting, casino, and games. We’re one of the most active sponsors of sport in the UK, sponsoring a wide range of sports and tournaments under the famous red and blue banner. Our own unique, in-house TV channel, Betfred TV, is streamed live each day to our shops across the UK from our studios in Media City.

Responsibilities

Our 1,400 shops are at the heart of our business and they all play a key part in their local community. As a retail colleague, you’ll play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports, and play gaming machines.

Day-to-day, you’ll process customer bets, ensuring they enjoy our products and services responsibly, help with their enquiries, maintain our shop standards, and after a period of training, deputise for the Shop Manager. Being socially responsible is very important to us, and a key part of your role will be to ensure all our customers are betting within their means, and that our ‘Think 21’ policy is always followed.

Skills & Experience

You must be 18 or over to work in our betting shops. While an interest in sports and betting is an advantage, no prior experience is needed as we provide a structured training program to support and build your confidence as an Assistant Sales Manager. We also offer further training and development opportunities, as we support internal progression and are always looking for people who want to develop their careers.

If you are a great communicator, passionate about delivering excellent customer service, and enjoy building credible relationships with colleagues and customers, we’d love to hear from you.

• Competitive hourly rates

• Bonus opportunities

• Company pension scheme

• Employee discounts in most online and high street retailers