Train Running Controller

Network Rail; Swindon; On-site; GBP 68,000 - 72,000; Full time

Benefits offered by this job

28-day annual leave with the option to

Choice of pension schemes

75% discount of leisure travel for you

Private Healthcare

5 days paid volunteer or carers leave

Up to 75% subsidised Rail and Undergro

Job summary

Network Rail in Swindon seeks a Route Control Manager to lead daily train plan execution, coordinate with signallers and train operators, and implement service recovery in disruption events. You'll optimise resources, monitor performance, and drive safety within control environments. Strong IT and rail operations knowledge required.

Role offers diverse benefits and a supportive, inclusive culture with opportunities to grow within a national rail network.

Qualifications

• Knowledge of operating procedures, rules and regulations.
• Operational experience in a control environment or operations role.
• Understanding of the Route timetable.
• Knowledge of Train Operating Companies’ organisational structure and routes.
• Geographical knowledge of the Route.
• Proficiency in Microsoft Office and control software such as CCF, TMIS, TRUST, TRUST DA, TOPS, SHEILA, GENIUS and related systems.

Responsibilities

• Work during normal train running and disruptive events to deliver the optimum service.
• Manage safe and efficient running of trains over the Route infrastructure.
• Make pro-active train regulating decisions using control systems and incoming information to minimise disruption and communicate with signallers and train operators.
• Coordinate with the Incident Controller to manage service delivery during perturbations and liaison with TOCs and other control centres.
• Develop service recovery plans during disruption, including resourcing discussions with train operator staff.
• Maintain a daily log of train running information and events according to company standards.
• Plan VSTP train movements to 48-hour horizons and create a library of timetable slots for consistency.
• Identify regular requests for short-term movements for inclusion in the permanent timetable.

Skills

Control room operations

Decision making under pressure

Microsoft Office

Train regulation

Communication with signallers

Tools

CCF

TMIS

TRUST

TRUST DA

TOPS

SHEILA

GENIUS

Crews in Genius

P2v2

Nexus Alpha

Alpha Page

Job description

Who We Are

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision.

About The Role

Deliver Network Rail targets and Train Operator franchise, PPM and other customer targets.

Lead and manage the performance of the daily train plan and take early action to minimise customer disruption so rolling stock and train crew resources are effectively managed.

Communicate effectively regarding train performance and train regulation, within control, with signallers and relevant Train Operators.

Define and implement service recovery arrangements.

Salary - £68,352 per annum

For further information about the role contact Jason Haines - Route Control Manager at [e-mail].

For information about the process please contact [e-mail].

What's In It For You

Here are a few of the benefits we offer

• 28-day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass -access to gyms across UK
• My Benefits platform- giving national and local retail discount

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.

Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

We positively embrace flexible working recognising that employees may wish to balance work and family/home life.

In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.

At Network Rail we promote a diverse and inclusive organisation. We are working in conjunction with the Cultural Fusion team to support black, Asian and minority ethnic colleagues. If you would like support with your application or interview please contact Wales&[e-mail]

Key Accountabilities-

Your experience and skills

• Work during both normal train running and disruptive events, to deliver the optimum service that meets the differing needs of the rail industry and passengers.
• Manage the safe and efficient running of trains over the Route infrastructure.
• Make pro-active train regulating decisions using control systems and interpreting incoming information to identify potential disruption and initiate early action to minimise train delays, communicating with signallers and train operators as necessary.
• Work closely with the Incident Controller to manage train service delivery during times of perturbation, being the key liaison with representatives of train operators whose services run in the route and other control centres.
• Develop and specify during times of disruption, service recovery plans, including discussion with train operator staff regarding resourcing of the plan.
• Maintain a daily log of all train running information and events, using the available systems in accordance with the relevant company standards and instructions.
• Undertake planning of VSTP train movements to a time horizon of 48 hours and compile a library of regularly used timetable slots to deliver consistency.
• Identify regular and frequent requests for short‑term movements to the Train Planning Manager to be introduced into the permanent timetable.

Essential

• Knowledge and demonstrable experience of operating procedures, rules and regulations
• Operational experience within a control environment or operations role
• Understanding of the Route timetable
• Knowledge of Train Operating Companies organisational structure and routes
• Good geographical knowledge of applicable Route
• Demonstrable skill in the use of Microsoft Office package and Control specific software e.g. CCF, TMIS, TRUST, TRUST DA, TOPS, SHEILA, GENIUS, Crews in Genius, P2v2, Nexus Alpha and Alpha Page or other communications/ pager system
• Good team working skills and ability to make objective decisions
• Able to influence others and work under pressure
• General understanding of commercial/ business picture within Network Rail and TOCs
• Knowledge of Train Service Recovery Plans

Desirable

• Working knowledge of the NRN system and its correct use
• Geographical knowledge of adjoining Routes