Train Presentation Service Delivery Coordinator In Derby

Ganymede Solutions; East Midlands; On-site; GBP 20,525 - 29,233; Full time

Job summary

Ganymede Solutions is recruiting a Train Presentation Service Delivery Coordinator to support the TP team in Derby (with occasional depot visits). The role is a 6‑month contract with an initial period and a salary of £18.06 per hour, 37 hours per week, Monday to Friday.

You will collaborate with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager, handle administrative tasks, monitor service quality data, and assist with reporting and process improvements.

Qualifications

• Strong verbal and written communication skills.
• Excellent attention to detail.
• Ability to build positive relationships with a range of stakeholders.
• Proficient with Microsoft Excel, Word, and PowerPoint.
• Experience in developing reports, improving administrative processes, or supporting operational teams is highly desirable.
• Previous experience in administration, service delivery, operations support, coordination, or a similar environment is advantageous.

Responsibilities

• Support the smooth running of the Train Presentation (TP) team, working closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager.
• Provide administrative and operational support to the wider Train Presentation team.
• Support Service Quality Regime (SQR) standards, monitor performance data, and maintain reports.
• Support training and competency records; help ensure processes and resources are effectively managed.
• Liaise with internal stakeholders and external suppliers; coordinate administrative processes.
• Contribute to improvements within the Train Presentation operation and communicate across teams.

Skills

Communication skills

Attention to detail

Stakeholder management

Microsoft Excel

Microsoft Word

PowerPoint

Report development

Administrative support

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Overview

Train Presentation Service Delivery Coordinator

Location: Locomotive House, Derby (with occasional depot visits)

Salary: £18.06 per hour • Hours: 37 per week • Monday–Friday • Flexible working hours

Contract: Initial 6‑month contract with potential to become permanent

Responsibilities

• Support the smooth running of the Train Presentation (TP) team, working closely with the Area Manager Train Presentation and the Train Presentation Service Delivery Manager
• Provide administrative and operational support to the wider Train Presentation team
• Support Service Quality Regime (SQR) standards, monitor performance data, and maintain reports
• Support training and competency records; help ensure processes and resources are effectively managed
• Liaise with internal stakeholders and external suppliers; coordinate administrative processes
• Contribute to improvements within the Train Presentation operation and communicate across teams

Qualifications

• Strong verbal and written communication skills
• Excellent attention to detail
• Ability to build positive relationships with a range of stakeholders
• Proficient with Microsoft Excel, Word, and PowerPoint
• Experience in developing reports, improving administrative processes, or supporting operational teams is highly desirable
• Previous experience in administration, service delivery, operations support, coordination, or a similar environment is advantageous

Employer Information

You will be joining a leading UK rail organisation via Ganymede Solutions, a recruitment partner specialising in rail, infrastructure, engineering, and transportation sectors. Support and development opportunities are provided throughout the assignment.