Train Presentation CB

South Western News UK; Wimbledon; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free duty and leisure travel on SWR

Free leisure travel for spouse/partner

75% discount on other train operators

Full training and development

Excellent pension scheme

Job summary

South Western Railway (SWR) is seeking a dedicated cleaner responsible for the cleaning and presentation of trains to the highest standard. You will follow Train Presentation Standards and COSHH guidelines, using approved equipment and PPE where required.

You will ensure personal safety and assist traincrew and station staff in emergencies, while delivering a courteous service to customers including those with special needs. The role includes paperwork, waste disposal, and uniform compliance.

Qualifications

• Good verbal communication skills.
• Good interpersonal skills.
• Resilience and ability to work under pressure.

Responsibilities

• Ensure personal safety and the safety of others at all times.
• Assist traincrew and station staff in emergency procedures and evacuations.
• Provide a safe, courteous and helpful service at all times.
• Comply with Rules and Standards including COSHH and company handbooks.
• Assist customers, especially those with special needs or during service disruption.
• Clean and present trains for service per Train Presentation Standards.
• Provide proactive information to managers to improve presentation standards.
• Undertake cleaning of biological hazards and observe COSHH regulations.
• Complete paperwork detailing work carried out and sign off forms.
• Dispose of waste, including bio-waste and sharps per local instructions.
• Report problems or defects to a Manager.
• Undertake additional tasks as required by local management.
• Wear the uniform and name badge in a way that meets company standards.

Skills

Verbal communication

Interpersonal skills

Resilience

Job description

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

The holder of this post is responsible for cleaning and presentation of trains, ensuring all trains are clean and presented to the highest standard.

Ensuring cleaning duties are carried out in accordance with Train Presentation Standards and any local instructions.

You will use only approved equipment, chemicals and wear the appropriate personal protective equipment in accordance with the Control of Substances Hazardous to Health Regulations (COSHH).

Your main responsibilities will be:

• Ensure your personal safety and that of others, including that of visitors and contractors at all times.
• Assist traincrew and station staff in undertaking emergency procedures and evacuation procedures when required.
• Provide a safe, courteous and helpful service at all times.
• Comply with the Rules as defined in Network Rail Group Standard, South Western Railway Trains Employee Handbook, other regulations and Instructions, Group Standards and Legislation.
• To assist customers as appropriate, especially those with special needs or at times of service disruption.
• Clean and present trains for service in accordance with Train Presentation Standards.
• Provide managers and supervisors with proactive information that delivers higher and improved train presentation standards.
• Undertake cleaning of biological hazards.
• Observe COSHH Regulations in place.
• Complete paperwork as required, detailing and signing for all work carried out.
• Dispose of waste, including bio-waste and sharps in accordance with local instructions.
• Advise Manager of any problems or defects identified.
• To undertake additional tasks as required by the local manager applicable to the role.
• Wear uniform (including name badge) and safety clothing as supplied, ensuring that your standard of appearance complies with the company standard and is high at all times.

As a minimum, you will need to have:

• Good verbal communication skills
• Good interpersonal skills
• Resilience

Working pattern

You will be working an average of 37 hours per week over 5 days.

Shifts patterns include:

Day shift = Mon-Fri 0900-1700

Night Shift = 4 on 2 off rolling shift pattern 2200-0600

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR.Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/