Train Cleaner Team Leader

OCS; Manchester; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Award-Winning employer

Digital learning

Employee discounts

Professional growth

Flexible pay

Job summary

OCS UK & Ireland are recruiting a Train Cleaner Team Leader in Manchester to oversee a dedicated cleaning team on a 12-hour shift rotation (3 days on, 3 days off). You will supervise interiors/exteriors, manage supplies, and maintain high safety and cleanliness standards on trains.

You will lead training, monitor performance, and coordinate with other departments to ensure a positive passenger experience while adhering to PPE and regulatory requirements. Commitment to flexible hours is essential.

Qualifications

• Applicants must have the right to work in the UK.
• Proven experience in a similar role, with supervisory experience.
• Knowledge of cleaning products, equipment, and techniques.
• Strong leadership and interpersonal skills.
• Excellent organisational and time management abilities.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Lead and motivate a team of train cleaners, including scheduling, task assignment and providing guidance and support to ensure a high standard of work.
• Oversee the cleaning of train interiors and exteriors to meet company standards and regulatory requirements.
• Maintain inventory levels of cleaning supplies and equipment and report shortages or issues to the Facilities Manager.
• Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are met and take corrective actions as necessary.
• Train new team members on cleaning procedures, safety protocols, and equipment operation; provide ongoing coaching to enhance skills and performance.
• Ensure team follows safety guidelines and uses PPE to prevent accidents and injuries.
• Maintain accurate records of cleaning activities, supplies usage and incidents; prepare reports for the Facilities Manager.
• Collaborate with other departments to address customer complaints related to cleanliness.

Skills

Team Leadership

Cleaning knowledge

Time management

Interpersonal skills

Flexible hours

Tools

Cleaning equipment

Job description

About the Role

Days of Working - Working 12 hour shifts on a 3 days on 3 days off rotation. Hours are days. Latest finish is 21:30.

As a Train Cleaner Team Leader, you will be responsible for overseeing a team of cleaners and ensuring the efficient and thorough cleaning of our trains.

You will play a key role in maintaining the appearance and cleanliness of our trains to the highest standards while adhering to safety protocols and industry regulations.

Your key responsibilities will include, but are not limited to:

• Team Leadership: Lead and motivate a team of train cleaners, including scheduling, task assignment, and providing guidance and support to ensure a high standard of work.
• Cleaning Supervision: Oversee the cleaning of train interiors and exteriors, including seats, floors, windows, restrooms, and common areas, to ensure they meet company standards and regulatory requirements.
• Inventory Management: Maintain inventory levels of cleaning supplies and equipment, and report any shortages or equipment issues to the Facilities Manager for timely resolution.
• Quality Control: Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are met, and take corrective actions as necessary.
• Training and Development: Train new team members on cleaning procedures, safety protocols, and equipment operation, and provide ongoing coaching to enhance their skills and performance.
• Safety Compliance: Ensure that the team follows all safety guidelines and protocols, including the use of personal protective equipment (PPE), to prevent accidents and injuries.
• Reporting: Maintain accurate records of cleaning activities, supplies usage, and any incidents or issues. Prepare and submit reports to the Facilities Manager as required.
• Customer Service: Collaborate with other departments to address customer complaints related to cleanliness and ensure a positive passenger experience.

The ideal candidate should meet the following criteria:

• Applicants must have the right to work in the UK
• Proven experience in a similar role, with supervisory experience.
• Knowledge of cleaning products, equipment, and techniques.
• Strong leadership and interpersonal skills.
• Excellent organisational and time management abilities.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Ability to work flexible hours, including nights and weekends, as needed.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Additional Requirements

Due to the nature of this role, you will need access to a smartphone that can support our approved work applications for tasks such as clocking in and out (if you are required to use our time and attendance system for your role), viewing schedules, completing training and receiving work-related communications.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.