Train Cleaner Team Leader

OCS; England; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail discounts

Professional growth

Flexible pay

Job summary

OCS UK & Ireland is seeking a Train Cleaner Team Leader to oversee a night shift cleaning crew on our trains. You will schedule tasks, supervise interior and exterior cleaning, and ensure compliance with safety and quality standards to deliver a spotless passenger experience.

You will train new team members, monitor stock levels, report issues to the Facilities Manager, and coordinate with other departments to resolve cleanliness concerns.

Qualifications

• Right to work in the UK is required.
• Proven supervisory experience in a cleaning role.
• Knowledge of cleaning products, equipment and techniques.
• Strong leadership, organisation and time-management skills.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Lead and motivate a team of train cleaners with scheduling and task assignment.
• Oversee cleaning of train interiors and exteriors to required standards.
• Maintain inventory levels of cleaning supplies and report shortages.
• Conduct regular inspections for hygiene, safety and quality.
• Train new staff on procedures, safety protocols and equipment use.
• Ensure PPE usage and safety compliance across the team.
• Maintain records of cleaning activities and incidents; report to Facilities Manager.
• Collaborate with other departments to address cleanliness concerns.

Skills

Team leadership

Cleaning supervision

Inventory management

Safety compliance

Customer service

Tools

Cleaning equipment

Job description

About The Role:

Working Pattern:

night shifts start time 21:00 finish 05:00; 2 days off per week;

As a Train Cleaner Team Leader, you will be responsible for overseeing a team of cleaners and ensuring the efficient and thorough cleaning of our trains.

You will play a key role in maintaining the appearance and cleanliness of our trains to the highest standards while adhering to safety protocols and industry regulations.

Your key responsibilities will include, but are not limited to:

• Team Leadership: Lead and motivate a team of train cleaners, including scheduling, task assignment, and providing guidance and support to ensure a high standard of work.
• Cleaning Supervision: Oversee the cleaning of train interiors and exteriors, including seats, floors, windows, restrooms, and common areas, to ensure they meet company standards and regulatory requirements.
• Inventory Management: Maintain inventory levels of cleaning supplies and equipment, and report any shortages or equipment issues to the Facilities Manager for timely resolution.
• Quality Control: Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are met, and take corrective actions as necessary.
• Training and Development: Train new team members on cleaning procedures, safety protocols, and equipment operation, and provide ongoing coaching to enhance their skills and performance.
• Safety Compliance: Ensure that the team follows all safety guidelines and protocols, including the use of personal protective equipment (PPE), to prevent accidents and injuries.
• Reporting: Maintain accurate records of cleaning activities, supplies usage, and any incidents or issues. Prepare and submit reports to the Facilities Manager as required.
• Customer Service: Collaborate with other departments to address customer complaints related to cleanliness and ensure a positive passenger experience.

The ideal candidate should meet the following criteria:

• Applicants must have the right to work in the UK
• Proven experience in a similar role, with supervisory experience.
• Knowledge of cleaning products, equipment, and techniques.
• Strong leadership and interpersonal skills.
• Excellent organisational and time management abilities.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Ability to work flexible hours, including nights and weekends, as needed.

About The Company:

Additional Requirements:

Due to the nature of this role, you will need access to a smartphone that can support our approved work applications for tasks such as clocking in and out (if you are required to use our time and attendance system for your role), viewing schedules, completing training and receiving work-related communications.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.

Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.