Trafford Centre - PT Sales Associate 15hr

Läderach; Stretford; On-site; GBP 21,000 - 28,000; Part time

Benefits offered by this job

Motivated colleagues

Personal responsibility

Opportunity to contribute fresh ideas

Open feedback culture

In-house and external training

Unique career opportunities

Discounts on products

Chocolate at work

Easily accessible locations

Job summary

Läderach is seeking a customer-focused retail team member for our shop in the UK. You will advise customers, assist with gift selections, handle cash, and maintain appealing product displays.

Fluent German and English are required, with French a plus. You will work weekends and public holidays as part of a friendly, quality-driven team dedicated to hygiene and freshness standards.

Qualifications

• Experience in retail and passion for sales and direct customer contact.
• Ability to recognise customer needs and provide friendly, personalised and convincing advice.
• Very good German and English skills; knowledge of French and other languages is an advantage.
• You work responsibly, reliably and with a strong focus on quality, while consistently complying with hygiene and cleanliness standards.
• You are a team player, enjoy taking on responsibility and want to further develop your skills in sales and customer service.
• You are flexible and available to work on weekends and public holidays.

Responsibilities

• You provide customer-oriented advice and sell our diverse product range, for example by supporting customers in selecting gifts
• You actively engage with our customers, identify their needs and offer suitable solutions
• You handle cash register operations and ensure precise and accurate cash reconciliation
• You present our exquisite confectionery and chocolate range in an appealing and inviting way
• You also carry out production-related tasks as well as replenishing and maintaining the sales areas
• You implement our high quality standards with dedication and care
• You consistently ensure compliance with our hygiene and freshness concept
• You work closely with your team and contribute to a positive working environment

Skills

Retail experience

Customer service

German language

English language

Weekend availability

Job description

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

What you can expect

• You provide customer-oriented advice and sell our diverse product range, for example by supporting customers in selecting gifts
• You actively engage with our customers, identify their needs and offer suitable solutions
• You handle cash register operations and ensure precise and accurate cash reconciliation
• You present our exquisite confectionery and chocolate range in an appealing and inviting way
• You also carry out production-related tasks as well as replenishing and maintaining the sales areas
• You implement our high quality standards with dedication and care
• You consistently ensure compliance with our hygiene and freshness concept
• You work closely with your team and contribute to a positive working environment

What we expect from you

• You have experience in retail and are passionate about sales as well as direct customer contact
• You quickly recognise customer needs and provide friendly, personalised and convincing advice
• You have very good German and English skills; knowledge of French and other languages is an advantage
• You work responsibly, reliably and with a strong focus on quality, while consistently complying with hygiene and cleanliness standards
• You are a team player, enjoy taking on responsibility and want to further develop your skills in sales and customer service
• You are flexible and available to work on weekends and public holidays

What we offer you

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.