Bicester Village Pop Up Store - PT Sales Associate (various hours)

Läderach; Bicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Open feedback culture

Training opportunities

Product discounts

Chocolate at work

Accessible locations

Job summary

Läderach UK is seeking a customer-focused Retail Associate to deliver exceptional service in our chocolate shop in Bicester. You will advise customers, assist in product selection, and handle transactions while keeping a welcoming display.

The role requires fluent German and English, weekend availability, and a passion for high-quality chocolate. You'll work with a friendly team and uphold hygiene standards in a prime retail environment.

Qualifications

• Retail experience and passion for sales and direct customer contact.
• Ability to recognise customer needs and provide friendly, personalised advice.
• Strong German and English skills; knowledge of French is an advantage.
• Work responsibly, reliably and with a focus on quality, while complying with hygiene standards.
• Team player, able to take on responsibility and develop skills in sales and customer service.
• Flexible and available to work on weekends and public holidays.

Responsibilities

• Provide customer-oriented advice and sell our diverse product range, for example by supporting customers in selecting gifts
• Actively engage with customers, identify their needs and offer suitable solutions
• Handle cash register operations and ensure precise and accurate cash reconciliation
• Present our confectionery and chocolate range in an appealing and inviting way
• Carry out production-related tasks as well as replenishing and maintaining the sales areas
• Implement our high quality standards with dedication and care
• Consistently ensure compliance with our hygiene and freshness concept
• Work closely with your team and contribute to a positive working environment

Job description

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 250 chocolateries in more than 30 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

What you can expect

• You provide customer-oriented advice and sell our diverse product range, for example by supporting customers in selecting gifts
• You actively engage with our customers, identify their needs and offer suitable solutions
• You handle cash register operations and ensure precise and accurate cash reconciliation
• You present our exquisite confectionery and chocolate range in an appealing and inviting way
• You also carry out production-related tasks as well as replenishing and maintaining the sales areas
• You implement our high quality standards with dedication and care
• You consistently ensure compliance with our hygiene and freshness concept
• You work closely with your team and contribute to a positive working environment

What we expect from you

• You have experience in retail and are passionate about sales as well as direct customer contact
• You quickly recognise customer needs and provide friendly, personalised and convincing advice
• You have very good German and English skills; knowledge of French and other languages is an advantage
• You work responsibly, reliably and with a strong focus on quality, while consistently complying with hygiene and cleanliness standards
• You are a team player, enjoy taking on responsibility and want to further develop your skills in sales and customer service
• You are flexible and available to work on weekends and public holidays

What we offer you

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.

Sounds interesting? Then come join us.

Please understand that we are not considering external recruitment agencies for this position.