Traffic Manager

TRO; Greater London; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Enhanced Maternity & Paternity

Employee Assistance Programme

Gym, theatre ticket, wellbeing product

Learning Pathway

In Real Life Experience Programme

Vibrant social calendar

Wellbeing & CSR initiatives

Job summary

TRO is seeking a highly organised Traffic Manager to cover maternity leave starting in October. You will oversee the flow of work through the studio, coordinating resources across creative, design and production to meet deadlines and deliver high-quality campaigns.

Working closely with Client Services, Creative, Design, Production and Project Management, you will optimise workloads, monitor capacity and provide clear updates on project progress, ensuring efficient delivery of experiential

Qualifications

• Experience as Traffic Manager, Resource Manager or Studio Manager in a creative/experiential setting.
• Strong ability to manage multiple projects with competing priorities.
• Excellent organisational and planning skills with high attention to detail.

Responsibilities

• Oversee studio resource allocation across creative, design and artwork.
• Monitor capacity, utilisation and availability; assign resources accordingly.
• Communicate timelines and priorities to stakeholders; escalate risks and bottlenecks.
• Own the studio workflow and project scheduling; prioritise by deadlines and client needs.
• Support freelance bookings and external resource management when required.
• Maintain accurate project schedules and progress updates.

Skills

Resource management

Project scheduling

Stakeholder management

Workflow optimization

Agency experience

Job description

TRO is a global, end-to-end experiential marketing agency. We operate as one integrated team, creating seamless, connected experiences that redefine experiential marketing with work that leaves a lasting impact.

Our culture is built on the ethos of learning through real-life experiences, empowering every TROer to participate in the things they love.

Role Overview – Maternity Cover starting from October

We are seeking an organised and proactive Traffic Manager to oversee the flow of work through our experiential agency studio. This role is responsible for managing resources, prioritising workloads, and ensuring projects move efficiently through the creative and production process.

Working closely with Client Services, Creative, Design, Production and Project Management teams, the Traffic Manager will ensure deadlines are met, resources are optimised, and projects are delivered to the highest standard.

Key Responsibilities

Resource & Capacity Management

• Manage and allocate workloads across the studio team (creative, design and artwork)
• Monitor team capacity, utilisation and availability to ensure resources are effectively assigned.
• Identify potential resource constraints and recommend solutions to maintain project delivery.
• Support freelance booking, onboarding and external resource management when required.

Workflow Management

• Own the studio workflow and project scheduling process.
• Prioritise projects according to deadlines, business needs and client requirements.
• Ensure all briefs are complete and appropriately scheduled before work begins.
• Monitor project progress and proactively manage any changes to timelines or priorities.

Stakeholder Management

• Act as the central point of contact between Client Services, Project Management, Creative and Production teams.
• Communicate timelines, priorities and resource requirements clearly to stakeholders.
• Escalate risks, bottlenecks and resource challenges in a timely manner.
• Build strong working relationships across departments to facilitate efficient delivery.

Project Delivery Support

• Support the successful delivery of experiential campaigns, events, brand activations and integrated projects.
• Ensure agreed milestones and deadlines are achieved.
• Attend project status meetings and provide updates on studio capacity and project progress.
• Maintain accurate project schedules and workflow systems.

Process Improvement

• Identify opportunities to improve studio processes, workflows and resource planning capabilities.
• Develop and maintain reporting on studio utilisation, workload and performance.
• Champion best practice in project planning, scheduling and resource management.

Skills & Experience

• Previous experience as a Traffic Manager, Resource Manager or Studio Manager within a creative, experiential, events or integrated agency environment.
• Proven experience managing multiple concurrent projects and competing priorities.
• Strong understanding of creative, design and production workflows.
• Excellent organisational and planning skills with exceptional attention to detail.
• Strong stakeholder management and communication skills.
• Experience using workflow, project management or resource planning tools.
• Ability to remain calm under pressure and adapt to changing priorities.
• Familiarity with resource management desirable

Why TRO?

• We work with some cool brands on epic projects; check out our work here: www.tro.com
• We are exceptionally lucky to be part of the Omnicom Group (global leader in Marketing Communications). We get to collaborate with and learn from some of the best marketers, but still do things the TRO way!
• Our mission is to create experiences for all by all; both for clients and our internal teams. If you share our values, you’ll thrive here.
• On top of salary and the usual kind of benefits we offer:

Enhanced Maternity & Paternity

Employee Assistance Programme: inc. medical consultations & resources

Gym, theatre ticket, wellbeing product discounts

Learning Pathway to help you become legendary including annual TRO School of Experience!

In Real Life Experience Programme with tickets to events, museums and more….

Vibrant social calendar led by local office Social Clubs – we like to work hard and play hard too.

Wellbeing & CSR initiatives including Mind Matters led by our Mental Health First Aiders with aim of shining the spotlight on wellbeing all year round, and our Sustainability champions who make CSR a priority.

We welcome applicants from all backgrounds and lived experiences. If you require adjustments during the recruitment process, please let us know.