Creative Traffic Manager

Gofractional; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Darktrace in London is seeking a highly organised Creative Traffic Manager to join our in-house creative agency on a 12-month fixed-term contract. This role sits at the heart of our creative function, ensuring briefs flow from intake to delivery while upholding quality standards.

The role follows a hybrid model with two days per week in the London office. You will coordinate resources, manage workloads, and drive cross-functional collaboration to meet deadlines across digital, print, and

Qualifications

• Experience in traffic management, PM, or account coordination (agency or in-house creative team preferred).
• Experience with Jira, Asana, or Adobe Workfront.
• Strong organisational skills with excellent attention to detail.
• Confident communicator able to influence and challenge stakeholders when needed.

Responsibilities

• Own and manage the intake process for new creative requests, ensuring briefs are complete and actionable.
• Facilitate briefings and kick-offs, capturing requirements and aligning stakeholders.
• Assess team capacity and workload, prioritising projects based on deadlines.
• Allocate resources across internal teams and external agencies when required.
• Manage and optimise project management tools (Jira, Asana, Workfront) to track progress.
• Drive cross-functional collaboration between creative, marketing and wider teams.
• Monitor timelines and proactively resolve risks or bottlenecks.
• Review outputs to ensure quality and brand alignment.
• Produce regular reporting and insights on workload and progress.
• Identify opportunities to improve processes and workflows.

Skills

Traffic management

Project management

Account coordination

Jira

Asana

Adobe Workfront

Organisational skills

Stakeholder communication

Collaboration

Attention to detail

Tools

Jira

Asana

Adobe Workfront

Job description

Role

Who you are

• We're looking for someone who thrives in fast-paced creative environments and brings strong operational discipline alongside creative awareness
• Experience in a traffic management, project management, or account coordination role (agency or in-house creative team preferred)
• Proven ability to manage multiple projects simultaneously with competing deadlines
• Experience with project management tools such as Jira, Asana, or Adobe Workfront
• Strong organisational skills with excellent attention to detail
• Confident communicator, able to influence and challenge stakeholders when needed
• Ability to work both collaboratively and autonomously
• Experience working in a deadline-driven, fast-paced environment
• Exposure to a range of creative outputs (digital, web, print, campaigns)

What the job involves

• At Darktrace, we are building a team of creative, ambitious individuals who are passionate about elevating a world-class blue-chip brand. Our in-house creative agency plays a critical role in shaping how the Darktrace story is told—across digital, print, video, events, and beyond
• We are looking for a highly organised and proactive Creative Traffic Manager to join us on a 12-month fixed-term contract. This is an exciting opportunity to sit at the heart of our creative function, ensuring projects flow efficiently from brief to delivery while maintaining the highest quality standards
• This role will follow a hybrid working model, with two days per week based in our London office. The position is expected to be available from September
• As Creative Traffic Manager, you will be responsible for managing workflows, coordinating resources, and ensuring seamless collaboration across teams. You will:
  • Own and manage the intake process for new creative requests, ensuring all briefs are complete, clear, and actionable
  • Facilitate briefings and kick-offs, capturing key requirements and aligning stakeholders
  • Assess team capacity and workload, prioritising projects based on business needs and deadlines
  • Allocate resources effectively across internal teams and external agencies where required
  • Manage and optimise project management tools (e.g. Jira, Asana, Workfront) to track progress and maintain transparency
  • Drive cross-functional collaboration between creative, marketing, and wider business teams
  • Monitor timelines and proactively resolve risks or bottlenecks
  • Review creative outputs to ensure quality, consistency, and alignment with brand standards
  • Produce regular reporting and insights on workload, performance, and project progress
  • Identify opportunities to improve processes, workflows, and team efficiency

Work Arrangement

• 12-month fixed-term contract
• Hybrid working model: 2 days per week in London office
• Available from September
• Mid to Senior level position