Traffic Management Operations and Commercial Coordinator

GRAHAM Group; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

GRAHAM Group seeks an Operations and Commercial Coordinator to enhance logistical efficiency. This role involves financial management, procurement, and client engagement within a vibrant environment. Ideal candidates will possess strong attention to detail and experience in customer-facing roles. Join a leader in the Traffic Management sector and contribute to impactful projects.

Qualifications

• Experience in use of Microsoft Packages.
• Strong attention to detail.
• Experience in a customer-facing role.

Responsibilities

• Prepare and submit monthly valuations to clients.
• Liaise with Procurement Team to source plant and materials.
• Supervise daily operations and monitor progress.

Skills

Attention to Detail

Customer Service

Microsoft Packages

Job description

About The Role

At GRAHAM, we’re not just one of the UK’s leading Traffic Management providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking an Operations and Commercial Coordinatorto join us to help us create a hassle free environment for our clients and engineers.

Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re committed to investing in our people and creating the conditions for them to excel. If you are an experienced Operations and Commercial Coordinator with an appetite to succeed, we want you to join our team.

• Location: Airport Road Belfast / UK Travel
• Hours Per Week:Monday - Friday , 40 Hours
• Job Type: Permanent / Full Time

The Operations and Commercial Coordinatorwill be responsible for:

Commercial & Financial Management

• Prepare and submit monthly valuations to clients; issue invoices upon agreement.
• Price works and assist the Contracts Manager in preparing and submitting tenders.
• Calculate job sales prices based on contractual rates for labour, subcontractors, and materials.
• Determine profit margins on billed work and report any deviations from targets to management.
• Collaborate with the Finance Department to ensure timely and accurate billing of all completed works.
• Support the Credit Controller in debt recovery efforts.
• Provide invoice backup documentation to clients upon request.
• Maintain detailed cost records by supplier/vendor.

Procurement & Resource Coordination

• Liaise with the Procurement Team to source plant, equipment, and materials; assist in raising purchase orders.
  
• Manage hired plant and equipment orders, ensuring effective stock control.
  
• Oversee vehicle maintenance, arrange repairs, and coordinate replacements as needed.

Operational Oversight

• Maintain daily records of completed work for invoicing and reporting.
• Organise staff schedules based on client requirements, availability, and operational priorities.
• Prepare and deliver job briefing sheets to operatives, ensuring clarity on job expectations.
• Supervise daily operations, monitor progress, and reassign staff as necessary.

Client & Stakeholder Engagement

• Communicate with clients to clarify job specifications and resolve account queries.
• Coordinate with public authorities to obtain necessary permits and permissions for road space.
• Lead meetings with clients and public bodies to discuss project-specific requirements.

Compliance & Quality Assurance

• Conduct site audits to ensure adherence to safety and quality standards.
• Review and approve AutoCAD Traffic Management drawings.
• Install and remove Traffic Management systems in compliance with Chapter 8 regulations.

Subcontractor & Team Management

• Instruct, brief, and supervise subcontractors to ensure compliance with job specifications.
• Participate in training programs and continuously update skills in line with the training plan.
• Perform general ground and winter maintenance tasks as required.

Documentation & Reporting

• Complete all necessary reports and documentation, including daily activity logs and instruction records.
• Take responsibility for the care and use of vehicles, plant, and materials under your control.

Additional Responsibilities

• Adapt to undertake any other duties as directed by Senior Management.
• Be available for out-of-hours work when required.
• Demonstrate the ability to work independently and take initiative.

This job description is intended to give the post holder an appreciation of the role envisaged for the job title and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

About You

Essential Criteria:

1.Experience in use of Microsoft Packages
2.Strong attention to detail
3.Experience in a customer facing role
4. Willingness to work on the ground as and when required

Desirable Criteria:

1.Previous experience in a Traffic Management sector
2.Previous experience in a commercial / finance/ pricing administration role

Please note that Applicants will not be expected to meet any (or all) of the desirable criteria to be considered for interview. Desirable criteria will only be used as part of the shortlisting process in the event there are a large number of Applicants. We are committed to developing a diverse and inclusive workforce and particularly welcome applications from females and individuals from a minority ethnic background who are currently under represented in our industry.

A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request.Access NI Privacy Notice can be viewed at:AccessNI Privacy Notice | Department of Justice (justice-ni.gov.uk)

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About Us

GRAHAM FM is a subsidiary of the GRAHAM Group. At GRAHAM FM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier.

Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re committed to investing in our people and creating the conditions for them to excel. We deliver fully integrated facilities management services across the UK and Ireland. The core disciplines we offer are:

• Building Fabric and Mechanical & Electrical (M&E) Maintenance Services
• Projects and Minor Works
• Compliance Services
• Fire and Security Services
• Energy Services
• Traffic Management.