Traffic Dispatcher

Biffa plc; Tipton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in waste management is seeking a Traffic Dispatcher to manage operations at their depot. This full-time role involves optimising routes, ensuring compliance, and handling administrative tasks. Ideal candidates will possess strong local knowledge and problem-solving skills, contributing to exceptional service delivery.

Qualifications

• Strong knowledge of the local area.
• Ability to plan, prioritise, and meet deadlines.
• Experience in admin or time-critical environments is a plus.

Responsibilities

• Optimising routes and vehicle utilisation.
• Managing driver availability and compliance.
• Overseeing vehicle checks and maintenance.

Skills

Problem-solving

Planning and prioritising

Knowledge of local area

Proficiency with business software

Tools

MS Office

Job description

Traffic Dispatcher

Full Time 40 hours

Fixed Term Contract for 12 Months

Shift Hours: 8am - 5pm

A quick look at the role

The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This role offers opportunities beyond desk work, including employee engagement and improvement initiatives.

Our essential requirements

• A strong knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Proficiency with business software and MS Office (especially Excel).
• Experience in admin, call handling, or a time-critical environment is a plus.

Biffa - Changing the way people think about waste

At Biffa, we love working with waste. Whether turning it into sustainable power, finding new ways to recycle, or simply keeping it off the streets, we believe every day is an opportunity to improve lives. Our 11,000+ employees across the UK trust us to provide rewarding careers that are challenging but never dull. We are the UK’s No. 1 choice for business waste management.

Dedicated to diversity

Being inclusive is core to our culture at Biffa. We believe diverse ideas, perspectives, and backgrounds are key to creating an effective working environment that reflects our communities and benefits colleagues, customers, and stakeholders. We champion diversity, equity, and inclusion at every turn.