Traffic Dispatcher - 12 month FTC

Biffa Waste Services; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Biffa Waste Services as a Traffic Dispatcher to support vital transport operations and ensure efficient vehicle routing. You'll coordinate dispatch tasks, maintain admin records, and ensure compliance within a dynamic team, all while contributing to our mission in waste management. We value proactive individuals ready to thrive in a fast-paced environment.

Benefits

Competitive salary

Ongoing career development

Generous pension scheme

Medical and dental scheme

Retail and leisure discounts

Bike to work scheme

Qualifications

• Strong knowledge of the local area essential.
• Exceptional communication skills required.
• Experience in time-critical environments is a must.

Responsibilities

• Coordinate vehicle routing for efficiency.
• Manage driver coverage in compliance with regulations.
• Handle transport administration and compliance reporting.

Skills

Exceptional communication

Planning and organization

Computer literacy

Knowledge of local area

Time management

Tools

Microsoft Office Suite

Job description

Be part of something bigger – drive efficiency, support operations, and keep things moving.

We’re looking for a confident and organised Traffic Dispatcher to join our team on a fixed-term basis to cover maternity leave. This is a vital role in supporting the daily operations of our depot and ensuring the smooth running of transport activities. If you're proactive, solutions-focused, and ready to contribute to an industry-leading business, we want to hear from you.

Job Title: Traffic Dispatcher (Fixed-Term – Maternity Cover)

Hours: Monday to Friday, 07:00 – 17:00 (40 hours per week)

Contract: Fixed-term for a minimum of 12 months, with potential extension to 15 months (to be discussed at interview or post-employment)

A quick look at the role

You’ll be at the heart of our transport operation, coordinating vehicles, supporting drivers, and keeping everything running efficiently behind the scenes. As well as day-to-day dispatch responsibilities, you’ll help with compliance, cost control, and employee engagement across the depot.

Your core responsibilities

• Coordinate vehicle routing and disposal outlet use to maximise efficiency and service quality.
• Manage driver coverage and availability in line with legal and company requirements.
• Handle transport administration, including pay, bonus, disposal input, and tachograph records.
• Monitor and ensure safe, compliant vehicle operations in partnership with our fleet team.
• Support cost control and productivity through regular reporting and process analysis.
• Maintain all dispatch office admin including timesheets, payroll records, and holiday rotas.

Our essential requirements.

• Strong knowledge of the local area.
• Exceptional communication skill with the ability to communicate in writing, on a one to one basis and via the phone with all levels including management, team members and internal/external customers.
• Ability to plan, organise and prioritise effectively.
• Experience of working to strict deadlines in a time critical environment.
• A willingness to adapt and develop skill-sets and knowledge which is determined by the role/business.
• Computer literate – comfortable using business software and Microsoft Office Suite (specifically strong knowledge of Excel).

And here’s why you’ll love it at Biffa.

• Competitive salary
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme.
• Plus, much more...

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.