Traffic Clerk

Wm Armstrong (Longtown) Ltd; Glasgow; On-site; GBP 30,000; Full time

Job summary

A leading company in logistics is seeking a Traffic Clerk to provide high-level administrative support at their Uddingston depot. The role includes managing orders, liaising with drivers and customers, and ensuring efficient operation logistics. This full-time position requires strong organizational skills, attention to detail, and proficiency in Microsoft Office. Attractive salary with additional benefits offered.

Benefits

Life insurance

Medicash scheme

Sickness scheme

Company Pension

Qualifications

• Previous experience in a transport office preferred.
• Ability to work under pressure and thrive in a fast-paced environment.
• Confident telephone manner and professional approach to customer care.

Responsibilities

• Ensure jobs are accurately recorded in systems.
• Book deliveries/collections, updating systems as required.
• Provide regular reports to traffic team.

Skills

Attention to Detail

Effective Communication

Team Player

Ability to Multitask

Proficient in Microsoft Packages

Job description

At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values.

We are currently looking for a Traffic Clerk to join our team at our Uddingston depot.

We are looking for a well organised individual to provide high level administrative support for the traffic team ensuring the accurate flow of information throughout our haulage operations, liaising with customers, providing timely updates, creating bookings of deliveries/collections, and liaising within the traffic team to ensure a smooth operation is delivered.

The hours for this role will be 42.5 hours per week, working Monday to Friday between the hours of 08:30 17:30, with some Saturday working as per the agreed rota, which includes Saturday bonus payment.

Benefits Included

• An attractive salary of £29,142 per annum
• Life insurance
• Medicash scheme
• Sickness scheme
• Company Pension
  
  

Responsibilities

• Ensure all jobs are accurately recorded in systems with orders being updated to ensure accurate documentation including PODs, Consignment Notes, etc.
• Book in deliveries / collections as required, entering details into systems inline with process.
• Liaising with including brief and de-briefing of drivers on a daily basis.
• Provide regular situation reports and updates to relevant personnel in traffic team as required.
• Handle real time communications with our drivers, solving or escalating issues as appropriate where they occur.
• Work collaboratively with other WMA departments, Palletforce Members and Network.
• Ensure pricing tables are up to date and jobs are invoiced accurately as required
• Liaise with customers and drivers, keeping a detailed record of actions on RR and HR records
  
  

Requirements

• Previous experience of working within a transport office is preferred.
• Previous transport / pallet network experience desirable.
• Ability to work under pressure, and thrive in a busy, fast paced environment
• Ability to be a team player, having a flexible approach to work.
• Good attention to detail
• Confident & professional telephone manner
• Professional approach to customer care and relationships
• Must be proficient in using Microsoft packages (Excel, Word, Outlook)
• Effective communication skills, written and verbal
• Ability to work unsupervised, or as part of a team, and be able to use your own initiative
• Ability to multitask and prioritise tasks
  
  

If you are interested in this exciting opportunity, please click the Apply Button now.

If you have not received a response from us within four weeks of submitting your application to us, please consider your application unsuccessful on this occasion as unfortunately, we are not able to respond to all candidate applications as we would wish. We reserve the right to close vacancies at any time once we have received sufficient applications, we advise you to submit your application as early as possible to avoid disappointment.