Trading Systems Support Engineer

ZipRecruiter; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Trading Support Engineer to ensure optimal performance of trading systems. This role involves direct interaction with traders and developers, troubleshooting real-time issues, and enhancing system stability. If you have a strong technical background and a passion for financial markets, this opportunity will allow you to thrive in a fast-paced environment while contributing to critical trading operations. Join a dynamic team and make a significant impact in the world of high-frequency trading.

Qualifications

• Experience in application support, preferably in trading or fintech.
• Strong knowledge of Linux/Unix and proficiency in Python scripting.

Responsibilities

• Provide support for trading applications, ensuring minimal downtime.
• Monitor and troubleshoot trading system performance and order flow.

Skills

Application Support

Linux/Unix

Python Scripting

SQL Databases

Networking Fundamentals

Problem-Solving

Communication Skills

Job description

Job Description

A leading proprietary trading firm, specializing in high-frequency and algorithmic trading across global financial markets are looking to hire a Trading Support Engineer.

Role Overview:

As a Trading Systems Support Engineer, you will be the first point of contact for real-time trading system issues, ensuring maximum uptime and performance. You will work closely with traders, developers, and infrastructure teams to diagnose, troubleshoot, and resolve issues in a fast-paced environment. This is an excellent opportunity for someone with strong technical skills and an interest in financial markets.

Key Responsibilities:

• Provide support for proprietary trading applications, ensuring minimal downtime.
• Monitor and troubleshoot trading system performance, network connectivity, and order flow.
• Investigate and resolve trade-related queries from traders and operations teams.
• Work closely with developers to enhance system stability, performance, and automation.
• Deploy software updates and configuration changes while ensuring system integrity.
• Analyze logs and application metrics to proactively identify and mitigate potential issues.
• Participate in incident management, including root cause analysis and post-mortem reviews.
• Contribute to documentation and knowledge-sharing across support and development teams.

Key Requirements:

• Experience in application support, preferably in trading, banking, or fintech.
• Strong knowledge of Linux/Unix operating systems and command-line tools.
• Proficiency in scripting such as Python.
• Experience with SQL databases and data querying.
• Understanding of networking fundamentals (TCP/IP, multicast, latency optimization).
• Ability to handle high-pressure situations and make quick, informed decisions.
• Excellent communication skills and a proactive, problem-solving mindset.
• Prior experience with market data feeds, FIX protocol, or trading exchanges is a plus.