Trading Systems Support Analyst

Tower Research Capital; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Generous paid time off

Hybrid working opportunities

Social events and celebrations

Wellness reimbursement

Job summary

A leading quantitative trading firm seeks a Support Engineer in London to provide production system support and enhance internal tools. The role requires 3-5 years in high-pressure settings, excellent Python and Unix skills, and a strong understanding of electronic trading. The firm offers a collaborative culture with benefits including hybrid work opportunities, generous time off, and wellness programs.

Qualifications

• 3‑5 years in a high-pressure environment, diagnosing production issues.
• Strong programming and Unix skills, with Python experience.
• Excellent communication skills and fluency in English.

Responsibilities

• Provide support for production systems alongside traders.
• Enhance Python framework and contribute to its development.
• Monitor system status and serve as a technical contact.

Skills

Problem-solving skills

Unix proficiency

Python programming

Communication skills

Understanding of electronic trading

Tools

Airflow

Grafana

SQL

Job description

Tower Research Capital is a leading quantitative trading firm founded in 1998. Tower has built its business on a high-performance platform and independent trading teams. We have a 25+ year track record of innovation and a reputation for discovering unique market opportunities.

Tower is home to some of the world’s best systematic trading and engineering talent. We empower portfolio managers to build their teams and strategies independently while providing the economies of scale that come from a large, global organization.

Engineers thrive at Tower while developing electronic trading infrastructure at a world class level. Our engineers solve challenging problems in the realms of low‑latency programming, FPGA technology, hardware acceleration and machine learning. Our ongoing investment in top engineering talent and technology ensures our platform remains unmatched in terms of functionality, scalability and performance.

At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do — combining market access, data, compute, and research infrastructure with risk management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best.

At Tower, employees will find a stimulating, results‑oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential.

This position is based in London. Some travels to other locations including outside of EMEA may be necessary from time to time.

Responsibilities

• Working closely with traders to understand their needs
• Solving problems by providing level one and level two support for our production systems
• Contributing to the design and implementation of the support system to enhance reliability and self‑correction
• Enhancing our existing Python framework, driving its growth and contributing to the codebase
• Harnessing AI‑powered solutions to significantly reduce time‑to‑market for system changes
• Contributing to the monitoring stack and reporting on the status and health of our systems
• Serving as the primary technical contact for brokers and exchanges
• Providing periodic after‑hours coverage

Qualifications

• 3‑5 years working in a high pressure environment, including diagnosing and resolving production issues on the fly
• Good understanding of electronic trading and/or financial instruments including equities, futures, and options
• The ability to manage multiple tasks in a fast‑paced environment while demonstrating true ownership
• Strong Unix skills along with programming skills in Python and experience in scheduling tools like Airflow
• Experience working with Grafana
• Good understanding of networking and system concepts
• The willingness to take on tasks both big and small
• Excellent communication skills and fluency in English
• A passion for learning and innovative problem‑solving
• Experience with SQL and the use of databases is a plus

Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.

At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well‑stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.

Benefits

• Generous paid time off policies
• Savings plans and other financial wellness tools available in each region
• Hybrid working opportunities
• Free breakfast, lunch, and snacks daily
• In‑office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more)
• Company‑sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more)
• Volunteer opportunities and charitable giving
• Social events, happy hours, treats, and celebrations throughout the year
• Workshops and continuous learning opportunities

At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together.

Tower Research Capital is an equal opportunity employer.