Trading Systems Support Analyst

Miller Maxwell Ltd; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private medical cover

Outstanding Pension contribution

Season Ticket Loan

25 Days Paid Holiday

Free Breakfast and Lunch

Cycle to Work Scheme

Wellness package

Job summary

Miller Maxwell Ltd in London is seeking a Trading Systems Support Analyst to join our London team. You will be central to keeping high-performance trading infrastructure running, supporting real-time trading across multiple asset classes.

The role involves 1st and 2nd line support for real-time trading systems, automation with Python, and collaboration with front office users, exchanges, and third-party providers. Hybrid working in London is offered.

Qualifications

• 4 years commercial experience in technical support - trading support - software support.
• Degree in a STEM-related subject.
• Proven experience supporting in a financial services-related environment.
• Experience of electronic trading systems - Electronic trading software.
• Experience with Prometheus, Grafana or Zabbix.
• Experience with networking.
• Ability to work with front office users and senior stakeholders across the business.

Responsibilities

• Work directly with front office users to provide trading and software support.
• Own 1st and 2nd line support for real-time trading systems
• Improve performance and reliability.
• Use Python to automate processes.
• Use AI to improve reliability and automate processes.
• Own system improvements and platform monitoring.
• Work closely with 3rd software providers, exchanges and brokerages.

Skills

Python scripting

Stakeholder communication

Networking basics

Real-time systems support

Education

Bachelor's degree in STEM

Tools

Prometheus

Grafana

Zabbix

Job description

Trading Systems Support Analyst - London - Hybrid - Miller Maxwell has been retained by a well-established electronic trading organisation to hire a Trading Systems Support Analyst for their London team. You'll be central to keeping high-performance trading infrastructure running smoothly, supporting systems that trade across multiple asset classes on a global basis.

Responsibilities for the Trading Systems Support Analyst:

• Work directly with front office users to provide trading and software support.
• Own 1st and 2nd line support for real-time trading systems
• Improve performance and reliability.
• Use Python to automate processes.
• Use AI to improve reliability and automate processes.
• Own system improvements and platform monitoring.
• Work closely with 3rd software providers, exchanges and brokerages.

Experience requirements for Trading Systems Support Analyst:

• 4 years commercial experience in a technical support - trading support - software support position.
• A degree in a STEM-related subject
• Proven experience supporting in a financial services-related environment.
• Experience of electronic trading systems - Electronic trading software.
• Experience with prometheus or Grafana or Zabbix.
• Experience with networking.
• Ability to work with front office users and senior stakeholders across the business.

Benefits package for Trading Systems Support Analyst:

• Private medical cover
• Outstanding Pension contribution
• Season Ticket Loan
• 25 Days Paid Holiday
• Free Breakfast and Lunch
• Cycle to Work Scheme
• Wellness package

The Trading Systems Support Analyst will become an influential member of the team to help and improve their proprietary, high frequency trading software in London. The client operates a dynamic/entrepreneurial casual working environment. Their investment in technology and scientific research has kept them at the top of their field. It is encouraged by the management to research and implement new ideas.