Trading Standards Officer

Nottinghamshire County Council; West Bridgford; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Supportive environment

Professional development

Annual leave

Flexible working

Pension scheme

Job summary

Nottinghamshire County Council is seeking an experienced Trading Standards professional to lead inspections, investigations and enforcement across a broad range of functions. You will provide expert advice to businesses, support Primary Authority partnerships, and drive collaborative projects that improve consumer protection and business compliance.

The role focuses on leading preventative initiatives, mentoring colleagues, and upholding high professional standards within a supportive and

Qualifications

• A recognised Trading Standards qualification (DTS, DCATS, DCA or Stage 2 CTSI Professional Competency Framework). Applications are welcome from part-qualified candidates who are committed to developing their professional competence through our career progression framework.
• Appointment grade and salary will reflect qualifications, competency and relevant experience.
• Clear and effective communication with both businesses and consumers.
• Ability to work well within a team and mentor colleagues.
• Interpret legislation, investigate offences, and advise businesses on complex requirements.
• Build partnerships and lead projects to support preventative approaches for residents and businesses.
• Identify risks and respond proactively to prevent consumer harm.
• Demonstrate adaptability and a positive, can-do attitude.

Responsibilities

• Carry out inspections and lead complex investigations across a range of Trading Standards functions to ensure compliance with legislation, protecting consumers and supporting legitimate businesses.
• Investigate complaints, gather evidence, and take appropriate enforcement action.
• Provide expert advice and support to businesses and provide advice through Primary Authority Partnerships, helping businesses achieve and maintain compliance.
• Lead and deliver projects, working collaboratively with internal teams and external partner agencies to achieve shared objectives for consumers, businesses and communities.
• Support and contribute to preventative initiatives, campaigns and projects that raise awareness, improve compliance and reduce the incidence of consumer detriment.
• Support, mentor, and develop colleagues, sharing knowledge and promoting high professional standards across the service.

Job description

Annual payment of £3000, paid in equal instalments of £250 over 12 months, due to end on 30th September 2026, pending further review.

• Carry out inspections and lead complex investigations across a range of Trading Standards functions to ensure compliance with legislation, protecting consumers and supporting legitimate businesses.
• Investigatecomplaints, gatherevidenceandtakeappropriate enforcementaction.
• Provide expert advice and support to businessesandprovide advicethrough Primary Authority Partnerships, helpingbusinessesachieve andmaintaincompliance.
• Lead and deliver projects, workingcollaborativelywith internal teams and external partner agencies to achieve sharedobjectivesfor consumers,businessesand communities.
• Support and contribute to preventative initiatives, campaigns and projects that raise awareness, improve compliance and reduce the incidence of consumer detriment.
• Support, mentor, and develop colleagues, sharing knowledge and promoting high professional standards across the service.

To succeed in this role, you must have:

A recognised Trading Standards qualification (DTS, DCATS, DCA or Stage 2 CTSI Professional Competency Framework).Applications are also welcome from part-qualified candidateswho are committed to developingtheir professionalcompetencethrough our career progressionframework.Appointment grade andsalarywill reflect qualifications,competencyand relevantexperience.

We are looking for candidates whodemonstrate:

• Communication Skills –Clear and effectivecommunication with both businesses and consumers, including the ability to explain complex issues in an accessible way.
• Team Collaboration –workeffectivelywithin a team, mentoring and supporting colleagueswhile contributing to a positive and professional culture.
• Legislative Interpretation– Interpret legislation, investigate offences, and provide advice to businesses on complex legal requirements.
• Partnership Working– Build effective partnerships and lead successful projects to achieve positive outcomesand support preventative approachesfor both residents and businesses.
• Problem Solving and Prevention– Identify emerging risks, trends and areas of potential consumer harm and take a proactive approach to preventing problems before they escape.
• Adaptability– Demonstrate a flexible approach and a positive, can-do attitude.

At Nottinghamshire County Council, we value our employees and offer:

• A supportive and inclusive work environment.
• Excellentopportunities for professionaldevelopment, specialisttrainingand career progression.
• Generous annualleave with up to 33days per annum depending on years of service plus 8 statutory bank holidays.
• Flexible working arrangements to promote work-life balance.
• Access to an excellent occupationalpension scheme.

Successful applicants must achieve andmaintainNon-Police Personnel Vetting (NPPV) Level 2.

Nottinghamshire is one of the UK's largest Trading Standards Services, offering the opportunity to develop experience across all areas of Trading Standards, from supporting small and medium sized enterprises, to working with global businesses through the Primary Authority Scheme. With a great mix of urban and rural lifestyles, Nottinghamshire is an excellent place to live and work. Join a forward-thinking service that values your expertise, invests in your development, and enables you to make a real difference in protecting consumers and supporting businesses.

The Trading Standards Service is currently undertaking a restructure review to support future service delivery. This work will be ongoing during the recruitment process and the job description will be subject to final job evaluation. Any significant changes affecting the role will be communicated to candidates at the earliest opportunity.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on beingaccredited as a Disability Confident Leader Organisation.

Under theDisability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.

A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.