Trading Manager - Online Subscriptions

Consortium; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Private health insurance

Counselling services

Work From Anywhere program

Annual leave

Parental leave

Volunteer days

Moving home assistance

Free Economist content access

Job summary

The Economist Group is seeking a highly analytical Trading Manager to support subscription performance reporting, analysis and insight generation. You will work with Customer, Finance and Data teams to surface opportunities and deliver timely, accurate data to support retention and engagement strategies.

You will develop dashboards and reports across global subscription performance, tracking trends from traffic to engagement to retention, and contribute to forecast accuracy and discount

Qualifications

• Relevant experience in trading, analytics and performance reporting in subscription/ecommerce/digital media.
• Advanced Excel/Google Sheets; experience with BI tools like Tableau, Looker or Power BI.
• Strong analytical skills with ability to interpret data and distill actionable insights.
• Highly detail-oriented with a commitment to accuracy and continuous improvement.
• Effective communicator able to explain performance drivers to technical and non-technical stakeholders.
• Comfortable working cross-functionally in a fast-paced, data-driven environment.

Responsibilities

• Lead weekly business reviews tracking engagement, retention and key metrics.
• Represent customer team in weekly trading reviews with Finance and Data.
• Build and maintain performance reports and dashboards across subscriber data.
• Monitor discount usage and flag opportunities/risks.
• Prepare summaries and insights for senior stakeholders in monthly reviews.
• Contribute to ad-hoc analysis to support business decisions.
• Validate performance data with Head of Trading and Data teams.
• Collaborate with Customer, Data and Finance teams to understand drivers.
• Define subscriber lifetime value frameworks to inform decisions.

Skills

Trading analytics

Excel/Sheets

BI tools

Analytical skills

Attention to detail

Communication

Cross-functional

Tools

Tableau

Power BI

Looker

Job description

Trading Manager role with key responsibilities in performance reporting and analysis

Support for subscription performance reporting, tracking subscriber trends

Experience required in trading, analytics, and performance reporting, preferably in subscription or digital media

Relevant experience with BI tools such as Tableau or Power BI

Hybrid working arrangement with 3+ days office attendance

Competitive benefits package including pension plan, health insurance, and counselling services

Opportunity to work with global teams on data collaboration and insight generation

Who we are

Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information-services company powered by digital innovation, analytical rigour and evidence-based insight.

Across our three businesses -The Economist, Economist Enterprise and Economist Education- we deliver trusted analysis and insights to individuals and organisations in more than 170 countries. United by a shared purpose to drive progress, we empower decision-makers to make sense of change and chart a course through an increasingly complex world.

As a colleague, you will be part of a culture that values ideas, encourages ownership and holds itself to high standards. We invest in people who are curious, thoughtful and adaptable, whether they are launching new products, reporting on global events or harnessing emerging technologies such as AI to improve how we work. Here, fresh thinking is taken seriously, ambition is matched by integrity, and great work is recognised. Working across disciplines, geographies and perspectives, we are united by a commitment to innovation, excellence and creating meaningful impact.

Want to discover more about life at The Economist Group? Follow @EconomistCareers on Instagram to discover the people, stories and opportunities that make TEG unique.

The Economist

With rigorous reporting, in-depth analysis and global perspective, we explain today's mostimportant events and seek to discern the trends that will shape tomorrow. At the core of everything we do is our independence, underpinned by our editorial culture and governance structure.

The Role

We are looking for a highly analytical and detail-oriented Trading Manager to support subscription performance reporting, analysis, and insight generation. Reporting to the Head of Trading, this role plays a key part in ensuring our customer engagement and retention teams have timely, accurate performance data and understand the story behind the numbers.

You will support the development of reports, dashboards, and insights across our global subscription performance - tracking subscriber trends through the entire funnel, from traffic to engagement to retention. You will also contribute to analysis that informs commercial target-setting, performance forecasting, and discount efficiency.

You will work closely with the Customer, Finance, and Data teams to surface opportunities, assess performance risks, and improve reporting tools. It’s an ideal role for someone with strong analytical skills and customer intuition who is eager to work in a high-impact, insight-driven environment.

Key Responsibilities

Performance Reporting & Analysis

• Lead the weekly business review across the Customer team, tracking key engagement, retention and contact centre metrics to inform updates to the broader business
• Represent the customer team in weekly trading reviews with Finance and Data, providing a clear view of subscriber risks and opportunities across core trading lines (voluntary churn, payment failure, winback)
• Build and maintain accurate, timely performance reports and dashboards across subscriber traffic, engagement and retention
• Monitor trends in discount usage across cancellation, pending cancellations and winback; flag opportunities or risks as they emerge
• Support monthly business reviews by preparing summaries and insights for senior stakeholders
• Contribute to ad-hoc analysis to support business decisions
• Work closely with the Head of Trading and Data teams to validate performance data and surface actionable insights
• Collaborate with the Customer, Data and Finance teams to understand what’s working - and why
• Assist in the development of benchmark metrics and internal performance targets
• Assist in defining subscriber lifetime value frameworks to inform short-term vs long-term decisions

Tools & Infrastructure Support

• Partner with the Data, Finance, and Customer teams to evolve dashboards and performance tools
• Ensure consistency and accuracy across reporting systems, working to improve automation and usability

Experience and Skills

• Relevant experience in trading, commercial, analytics, performance reporting - preferably in a subscription, ecommerce, or digital media business
• Advanced Excel/Google Sheets skills; experience with BI tools like Tableau, Looker, or Power BI
• Strong analytical skills with the ability to interpret data and distill clear, actionable insights
• Highly detail-oriented with a commitment to accuracy and continuous improvement
• Effective communicator—able to explain performance drivers to both technical and non-technical stakeholders
• Comfortable working cross-functionally in a fast-paced, data-driven environment

#LI-Hybrid

Working Arrangements

The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required.

AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

What we offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.

We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.

You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.

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