Trading Manager - Online Subscriptions

The Economist Group

Greater London

Hybrid

GBP 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Pension plan

Private health insurance

Counselling services

Work From Anywhere

Generous leave

Volunteer days

Moving home days

Free Economist content

Job summary

The Economist Group is seeking a highly analytical Trading Manager to support subscription performance reporting, analysis and insight generation. You will work with the Head of Trading to provide timely, accurate data for customer engagement and retention teams and help shape commercial targets.

You will develop dashboards and reports spanning traffic to retention, and contribute to discount and forecast analyses in a fast-paced, data-driven environment.

Qualifications

Experience in trading, commercial analytics, or a similar role.
Advanced Excel/Google Sheets skills and data manipulation.
Experience with BI tools (Tableau, Looker, Power BI).
Strong analytical abilities with data interpretation and clear insights.
Detail-oriented with a commitment to accuracy and continuous improvement.
Effective communicator capable of explaining performance drivers to diverse stakeholders.

Responsibilities

Lead the weekly business review across the Customer team with key engagement and retention metrics.
Represent the customer team in weekly trading reviews with Finance and Data.
Build and maintain accurate performance reports and dashboards for subscriber traffic, engagement and retention.
Monitor discount usage across cancellations and winback; flag opportunities or risks.
Support monthly business reviews with summaries and insights for senior stakeholders.
Collaborate with Head of Trading, Data, Customer and Finance to validate data and surface actionable insights.

Skills

Trading analytics

Commercial analytics

Excel/Google Sheets

BI tools experience

Stakeholder communication

Cross-functional teamwork

Tools

Tableau

Looker

Power BI

Google Sheets

Excel

Job description

Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information-services company powered by digital innovation, analytical rigour and evidence-based insight.

Across our three businesses -The Economist, Economist Enterprise and Economist Education- we deliver trusted analysis and insights to individuals and organisations in more than 170 countries. United by a shared purpose to drive progress, we empower decision-makers to make sense of change and chart a course through an increasingly complex world.

As a colleague, you will be part of a culture that values ideas, encourages ownership and holds itself to high standards. We invest in people who are curious, thoughtful and adaptable, whether they are launching new products, reporting on global events or harnessing emerging technologies such as AI to improve how we work. Here, fresh thinking is taken seriously, ambition is matched by integrity, and great work is recognised. Working across disciplines, geographies and perspectives, we are united by a commitment to innovation, excellence and creating meaningful impact.

Want to discover more about life at The Economist Group? Follow @EconomistCareers on Instagram to discover the people, stories and opportunities that make TEG unique.

The Economist

With rigorous reporting, in-depth analysis and global perspective, we explain today’s most important events and seek to discern the trends that will shape tomorrow. At the core of everything we do is our independence, underpinned by our editorial culture and governance structure.

The Role

We are looking for a highly analytical and detail-oriented Trading Manager to support subscription performance reporting, analysis, and insight generation. Reporting to the Head of Trading, this role plays a key part in ensuring our customer engagement and retention teams have timely, accurate performance data and understand the story behind the numbers.

You will support the development of reports, dashboards, and insights across our global subscription performance - tracking subscriber trends through the entire funnel, from traffic to engagement to retention. You will also contribute to analysis that informs commercial target-setting, performance forecasting, and discount efficiency.

You will work closely with the Customer, Finance, and Data teams to surface opportunities, assess performance risks, and improve reporting tools. It’s an ideal role for someone with strong analytical skills and customer intuition who is eager to work in a high-impact, insight-driven environment.

Key Responsibilities

Performance Reporting & Analysis

Lead the weekly business review across the Customer team, tracking key engagement, retention and contact centre metrics to inform updates to the broader business
Represent the customer team in weekly trading reviews with Finance and Data, providing a clear view of subscriber risks and opportunities across core trading lines (voluntary churn, payment failure, winback)
Build and maintain accurate, timely performance reports and dashboards across subscriber traffic, engagement and retention
Monitor trends in discount usage across cancellation, pending cancellations and winback; flag opportunities or risks as they emerge
Support monthly business reviews by preparing summaries and insights for senior stakeholders
Contribute to ad-hoc analysis to support business decisions
Work closely with the Head of Trading and Data teams to validate performance data and surface actionable insights
Collaborate with the Customer, Data and Finance teams to understand what’s working - and why
Assist in the development of benchmark metrics and internal performance targets
Assist in defining subscriber lifetime value frameworks to inform short-term vs long-term decisions

Tools & Infrastructure Support

Partner with the Data, Finance, and Customer teams to evolve dashboards and performance tools
Ensure consistency and accuracy across reporting systems, working to improve automation and usability

Experience and Skills

Relevant experience in trading, commercial, analytics, performance reporting - preferably in a subscription, ecommerce, or digital media business
Advanced Excel/Google Sheets skills; experience with BI tools like Tableau, Looker, or Power BI
Strong analytical skills with the ability to interpret data and distill clear, actionable insights
Highly detail-oriented with a commitment to accuracy and continuous improvement
Effective communicator—able to explain performance drivers to both technical and non-technical stakeholders
Comfortable working cross-functionally in a fast-paced, data-driven environment

Working Arrangements

The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required.

AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

What we offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance.

Highly competitive pension or 401(k) plan
private health insurance
24/7 access to counselling and wellbeing resources through our Employee Assistance Program

We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.