Trading Manager

Morrisons; Witham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK supermarket is seeking a Replenishment Manager to ensure optimal stock levels and enhance customer experience. This role involves leading a team, managing promotions, and collaborating with other departments to achieve outstanding performance. The successful candidate will have a strong background in retail management and a passion for customer service.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Strong communication skills to share knowledge and best practices.

Responsibilities

• Lead the team to the highest standards for customer experience.
• Ensure market-leading product availability across the store.
• Manage all team routines, including scheduling and performance.

Skills

Communication

Team Management

Customer Service

Flexibility

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting a high-performing Replenishment Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, which is why this role is so vital to our success. The Replenishment Manager is responsible for providing the best availability and standards across all departments, ensuring compliance with legal and safety standards.

Reporting to the Store Manager, you will:

• Lead the team to the highest standards and strive to ensure the best shopping experience for every customer
• Plan and organise current promotions or in-store events
• Listen to and respond to customer feedback and react accordingly
• Ensure market-leading product availability across the store
• Collaborate with other managers to lead a supportive and performance-driven department
• Manage all team routines, including scheduling, absence, performance, and talent development
• Deliver training to empower the team to perform confidently
• Motivate colleagues to work confidently across departments
• Identify and develop talent within the department
• Build effective relationships with other operational departments
• Lead colleagues to achieve outstanding performance against all targets
• Take a leadership role within the store
• Ensure resources are planned effectively

How do we say thank you?

You will play a vital role in our business and have a significant impact on our success. In return, we offer excellent training, ongoing support, a competitive salary, and superb benefits.

Want more?

Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount shared with friends and family. We also have family-friendly policies such as 26 weeks maternity and adoption leave, neonatal and fertility leave.

Interested in seeing behind the scenes? Explore our warehouses and colleague canteens with our 360° tour here.

About you

If you have experience in retail, hospitality, service, or travel & tourism, and a passion for delivering exceptional customer service, we want to hear from you.

What do we need from you?

• Experience managing a team in a fast-paced environment
• Strong communication skills to share knowledge and best practices
• Ability to build and maintain relationships with stakeholders
• Flexibility and adaptability to change
• Active listening skills and responsiveness to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 100 years of experience, we are dedicated to providing our customers with a unique shopping experience. With nearly 500 stores across the UK, our colleagues work together to offer essential foods, excellent service, and a lively shopping environment. We are the UK’s 4th largest supermarket, serving over 11 million customers weekly, with a focus on freshness and in-store prepared foods. We invest in our colleagues and industry-leading training programs, supporting career growth from the shop floor to management roles.