Trading Manager

Morrisons; Sheffield; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a high-performing Trading Manager to enhance customer experience and ensure product availability. This role is crucial for the store's success, focusing on team leadership, customer feedback, and collaboration with other managers. With a commitment to training and development, the company offers a competitive salary, generous bonus scheme, and a supportive work environment. If you thrive in a fast-paced retail setting and have a passion for exceptional service, this opportunity is perfect for you.

Benefits

Generous bonus scheme

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.

Responsibilities

• Leading the team to ensure the best shopping experience for every customer.
• Planning and organizing current promotions or in-store events.
• Ensuring market-leading product availability across the store.

Skills

Team Management

Customer Service

Communication Skills

Adaptability

Active Listening

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to a fantastic customer experience, making this role vital to our success. The Trading Manager will provide the best availability and standards possible across all departments, ensuring compliance with legal and safety standards.

Reporting into the Store Manager, your responsibilities will include:

1. Leading the team to the highest standards and ensuring the best shopping experience for every customer
2. Planning and organizing current promotions or in-store events
3. Listening to customer feedback and responding appropriately
4. Ensuring market-leading product availability across the store
5. Collaborating with other managers to lead a supportive and performance-driven department
6. Managing staffing routines, including scheduling, absence, performance, and talent development
7. Delivering training to empower the team to perform confidently
8. Motivating colleagues to work confidently across departments
9. Identifying and developing talent within the department
10. Building effective relationships with other operating departments
11. Leading colleagues to achieve outstanding performance against all relevant targets
12. Taking a leadership role within the store
13. Planning resources thoroughly

What’s in it for you?

You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and development opportunities, along with a competitive salary and superb benefits package.

Our benefits include:

• A generous bonus scheme
• An attractive pension scheme
• Private healthcare
• Colleague discount (shareable with friends and family)
• Family-friendly policies, including 26 weeks maternity and adoption leave, neonatal and fertility leave

Explore behind the scenes of Morrisons with our 360-degree virtual tour here.

About you

If you have experience in retail, hospitality, service industry, or travel & tourism, and a passion for delivering exceptional customer service, we want to hear from you.

What we need from you:

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with key stakeholders and remain flexible
• Adaptability to change and ability to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

For over 125 years, we have been shopkeepers dedicated to providing a great shopping experience that customers can’t find elsewhere. With just under 500 stores across the UK, our colleagues work as one team to deliver essential food, excellent service, and a lively shopping environment. Our customers keep coming back because of our focus on freshness and quality.

We believe in investing in our colleagues through industry-leading training programs. Many of our store managers started on the shop floor, gaining the experience needed to support colleagues and serve customers effectively.