Trading Manager

Morrisons; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading supermarket in the UK is seeking a Trading Manager to ensure optimal product availability and standards across all departments. This role involves leading a team, managing promotions, and enhancing customer experience. The ideal candidate will have retail experience and strong communication skills.

Benefits

6.6 weeks paid annual leave

15% store discount

Matched pension contributions

Private healthcare

Career progression opportunities

Subsidized staff canteen

Free parking

Health and wellbeing benefits

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge and best practices.

Responsibilities

• Leading the team to the highest standards for customer experience.
• Ensuring market-leading availability across the store.
• Managing all people routines, including scheduling and performance.

Skills

Communication

Team Management

Customer Service

Flexibility

Active Listening

Job description

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, making this role vital to our success. The Trading Manager's job is to provide the best product availability and standards across all departments, ensuring legal compliance and safety.

Reporting to the Store Manager, your responsibilities will include:

1. Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
2. Planning and organizing current promotions and in-store events
3. Listening to and responding to customer feedback and reacting accordingly
4. Ensuring market-leading availability across the store
5. Collaborating with other managers to lead a supportive and performance-driven department
6. Managing all people routines, including scheduling, absence, performance, and talent development
7. Delivering training to empower the team to perform confidently in their roles
8. Motivating colleagues to work confidently across various departments
9. Identifying and developing talent within the department
10. Building effective relationships with other departments
11. Leading colleagues to achieve outstanding performance against targets
12. Taking a leadership role within the store
13. Planning resources thoroughly

What We Offer

You will play a vital role in our business, impacting our success. We offer excellent training, support, and development, along with a competitive salary and superb benefits:

• 6.6 weeks paid annual leave (including public holidays)
• 15% store discount from day one
• Additional 10% discount for a nominated friend or family member
• Matched pension contributions and 4x life assurance
• Private healthcare through Aviva
• Career progression and development opportunities
• Option to purchase additional leave
• Subsidized staff canteen
• Free parking
• Health and wellbeing benefits, including Aviva Digital GP
• Morrisons 'MyPerks' discounts with over 850 retailers
• Optional payroll charity donations
• Enhanced maternity, paternity, and adoption schemes

About You

If you have experience in retail, hospitality, travel & tourism, or a service industry, and a passion for delivering exceptional customer service, we want to hear from you.

Minimum Requirements:

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with stakeholders
• Flexibility and adaptability to change
• Active listening skills and responsiveness to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About Us

With over 125 years of experience, we love providing our customers with a unique shopping experience. With nearly 500 stores across the UK, our colleagues work together to offer essential food, excellent service, and a vibrant shopping environment. Our focus on freshness and in-store preparation sets us apart, making our fast-paced environment challenging but rewarding. Our store managers often start on the shop floor, supporting colleagues and serving customers with firsthand experience.