Trading Manager

Morrisons; Glastonbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

Morrisons, one of the UK's largest supermarkets, seeks a Trading Manager to ensure optimal stock levels and enhance customer experience. The role involves leading a team, managing schedules, and collaborating with other managers to uphold the store's standards. The position offers competitive salary and a generous benefits package.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount for friends and family

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment required.
• Excellent communication skills essential.
• Ability to build and maintain relationships with stakeholders.

Responsibilities

• Lead the team to the highest standards and ensure the best customer experience.
• Plan and organize promotions or in-store events.
• Ensure market-leading availability across the store.

Skills

Team Management

Communication

Customer Service

Adaptability

Active Listening

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this role is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe.
Reporting into the Store Manager, you will also:

• Lead the team to the highest standards and strive to ensure the best shopping experience for every customer who walks into our store
• Plan and organise current promotions or in-store events
• Listen and respond to our customers' feedback and react accordingly
• Ensure market-leading availability across the store
• Work with other Managers in store to lead a supportive and performance-driven department
• Efficiently manage all people routines, taking accountability for department(s) scheduling, absence, performance, and talent conversations
• Deliver training to ensure the team has the capability and confidence to deliver their roles
• Motivate and lead colleagues to work confidently across various departments
• Identify and develop talent within the department
• Build effective relationships with other operational departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets
• Take a leadership role within the store
• Ensure resource planning is thorough

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. Not only will you receive excellent training, support, and continued development, but we will also offer a competitive salary and superb benefits package.
Want more?
Our benefits package includes a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount you can share with friends and family. We also offer family-friendly policies, including 26 weeks of maternity and adoption leave, neonatal, and fertility leave.

No doubt you've shopped in our stores before, but why not explore some of the areas our customers don't see, such as our warehouses and colleague canteens, to get a real taste of life at Morrisons? Take a look using our 360 tour.

About you

Whether you have previous experience in retail, hospitality, the service industry, or travel & tourism, if you have a passion for delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge, experience, and best practices
• The ability to build and maintain relationships with key stakeholders across all areas, remaining flexible
• Adaptability to change and the ability to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience. With just under 500 stores across the UK, our retail colleagues work as one team to provide essentials, excellent service, and a lively shopping environment. It’s why our customers keep coming back.

As the UK’s 5th largest supermarket, we offer great value and quality fresh food and groceries to over 11 million customers weekly. Our focus on freshness and in-store preparation makes us stand out. It’s challenging and fast-paced, but our friendly team strives to go above and beyond for our customers.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many of our store managers started on the shop floor, gaining experience and understanding to support colleagues and serve customers effectively.