Trading Manager

Morrisons; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

Morrisons is seeking a high-performing Trading Manager in Birmingham to deliver the best product availability and customer experience. This role involves leading a team, managing promotions, and ensuring compliance with safety standards, while benefiting from excellent training and a competitive salary package.

Benefits

Generous bonus

Attractive pension scheme

Private healthcare

Colleague discount

Family-friendly policies

Qualifications

• Experience managing a team in a fast-paced environment.
• Excellent communication skills to share knowledge.
• Ability to build and maintain relationships.

Responsibilities

• Lead the team to the highest standards.
• Ensure product availability across the store.
• Manage personnel routines including scheduling.

Skills

Communication Skills

Team Management

Customer Service

Adaptability

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK through almost 500 stores and an online home delivery service.

Our business primarily focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We are recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, making this role vital to our success. The Trading Manager's job is to deliver the best availability and standards possible across all departments, ensuring compliance with legal and safety standards.
Reporting to the Store Manager, your responsibilities will include:

• Leading the team to the highest standards and striving to provide the best shopping experience for every customer
• Planning and organizing current promotions and in-store events
• Listening to and responding to customer feedback and reacting accordingly
• Ensuring market-leading product availability across the store
• Collaborating with other managers to lead a supportive and performance-driven department
• Managing all personnel routines, including scheduling, absence, performance, and talent development
• Delivering training to ensure the team has the capability and confidence to perform their roles
• Motivating and leading colleagues across various departments
• Identifying and developing talent within the department
• Building effective relationships with other operational departments
• Leading colleagues to achieve outstanding performance against departmental targets
• Taking a leadership role within the store
• Planning resources thoroughly

How do we say thank you?
You will play a vital role in our business and have a significant impact on our success. We offer excellent training, support, and continued development, along with a competitive salary and superb benefits package.
Want more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount shared with friends and family. We also provide family-friendly policies such as 26 weeks maternity and adoption leave, neonatal and fertility leave.

You can explore behind-the-scenes areas of our stores, like warehouses and canteens, via our 360 tour, available here.

About you

Whether you have retail experience or come from hospitality, service, or travel & tourism, if you are passionate about delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• The ability to build and maintain relationships with key stakeholders and remain flexible
• Adaptability to change and the ability to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

With over 125 years of experience, we love providing our customers with a shopping experience they won’t find elsewhere. Operating nearly 500 stores across the UK, our colleagues work as one team to deliver essentials, excellent service, and a vibrant shopping atmosphere. Our customers keep coming back because of our focus on freshness and quality.

As the UK’s 5th largest supermarket, we offer great value for money and fresh groceries to over 11 million customers weekly. Our focus on freshness is reflected in our in-store preparation of more fresh food than any other supermarket. It’s challenging and fast-paced, but our friendly team strives to go above and beyond for our customers.

At Morrisons, we invest in our colleagues through industry-leading training programs. Many of our store managers started on the shop floor, supporting colleagues and serving customers with firsthand experience.