Trading Manager

Morrisons; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

Morrisons está recrutando um Trading Manager para garantir a disponibilidade de produtos e a conformidade com os padrões de segurança. Este papel é fundamental para a experiência do cliente e a performance da loja. O candidato ideal terá experiência em gerenciamento de equipes e habilidades excepcionais de comunicação.

Benefits

Generoso bônus

Pensão atrativa

Assistência médica privada

Desconto para colegas

Políticas familiares

Qualifications

• Experiência em gerenciamento de equipe em ambientes dinâmicos.
• Habilidades sólidas de comunicação para compartilhar conhecimento.
• Capacidade de construir e manter relacionamentos com partes interessadas.

Responsibilities

• Liderar a equipe para garantir a melhor experiência de compra.
• Gerir rotinas de pessoal incluindo agendamento e desempenho.
• Colaborar com outros gerentes para liderar um departamento de alto desempenho.

Skills

Comunicação

Gerenciamento de Equipes

Escuta Ativa

Adaptabilidade

Job description

We Make Morrisons…
From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with almost 500 stores and an online home delivery service.

Our business mainly focuses on food & grocery, and uniquely, we source & process most of the fresh food we sell through our own manufacturing facilities.

We are recruiting a high-performing Trading Manager to help our business continue to grow and succeed.

Ensuring our stores are fully stocked is key to providing a fantastic customer experience, which is why this role is so vital to our success. The Trading Manager is responsible for providing the best availability and standards across all departments, ensuring compliance with legal and safety standards.
Reporting to the Store Manager, your responsibilities will include:

• Leading the team to the highest standards and striving to ensure the best shopping experience for every customer
• Planning and organizing current promotions and in-store events
• Listening to customer feedback and responding appropriately
• Ensuring market-leading product availability across the store
• Collaborating with other managers to lead a supportive and performance-driven department
• Managing all personnel routines, including scheduling, absence, performance, and talent development
• Delivering training to empower the team to perform confidently in their roles
• Motivating colleagues to work confidently across various departments
• Identifying and developing talent within the department
• Building effective relationships with other operational departments
• Leading colleagues to achieve outstanding performance against targets
• Taking a leadership role within the store
• Planning resources thoroughly to meet operational needs

How do we say thank you?
You will play a vital role in our business, impacting our success significantly. We offer excellent training, support, and development opportunities, along with a competitive salary and superb benefits package.

Want more?
Our benefits include a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount for you, your friends, and family. We also offer family-friendly policies, including 26 weeks of maternity and adoption leave, neonatal and fertility leave.

No doubt you've shopped in our stores before, but why not explore some areas our customers don’t see, like our warehouses and colleague canteens, through our 360° tour here.

About you

Whether you have previous retail experience or come from hospitality, service, or travel & tourism, if you are passionate about delivering exceptional customer service, we want to hear from you.
What do we need from you?

• Experience managing a team in a fast-paced environment
• Excellent communication skills to share knowledge and best practices
• Ability to build and maintain relationships with key stakeholders across all areas, remaining flexible
• Adaptability to change and the ability to challenge effectively
• Active listening skills to respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About us

Shopkeepers for over 125 years, we love providing our customers with a unique shopping experience. With just under 500 stores across the UK, our colleagues work as one team to deliver essential food, excellent service, and a lively shopping environment. Our customers keep coming back because of our focus on freshness and quality.

As the UK’s 5th largest supermarket, we offer great value and quality groceries to over 11 million customers weekly. Our focus on in-store freshness makes us stand out, with more fresh food prepared on-site than any other supermarket. It’s challenging and fast-paced, but our friendly team strives to go above and beyond for our customers.

At Morrisons, we invest in our colleagues and industry-leading training programs. Many store managers started on the shop floor, gaining the experience needed to support colleagues and serve customers effectively.