Trading Assistant - Local

TN United Kingdom; Cheltenham; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading retailer as a Trading Assistant, where you'll work in a fast-paced environment to provide exceptional service to customers. Your role will involve replenishing stock, assisting with online orders, and ensuring the store is clean and welcoming. With a strong focus on teamwork and customer satisfaction, you'll have opportunities for training and development while enjoying market-leading benefits.

Benefits

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension contributions match

Shopping discounts

Wellbeing support

Qualifications

• Friendly and welcoming with enthusiasm for helping customers.
• Happy working in a fast-paced, physical environment.
• Comfortable learning new digital tools.

Responsibilities

• Support customers and provide a great shopping experience.
• Replenish shelves and maintain store cleanliness.
• Assist with Click & Collect parcels.

Skills

Customer Service

Teamwork

Problem Solving

Attention to Detail

Job description

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• Working as part of a small team to ensure that all aspects of the store are ready for our customers to provide a convenient and speedy shopping experience
• Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish shelves across the store, serving customers on checkouts, supporting with deliveries and keeping the store well-presented, clean and tidy
• Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
• Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
• Build great knowledge about our products, services and promotions to help provide recommendations
• Date checking fresh produce and grocery products

What makes a great Sainsbury’s Colleague:

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
• Takes responsibility for owning tasks and uses initiative to solve problems
• Always prepared to work flexibly and productively to a high standard across the store - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
• Comfortable in learning to use new digital tools and technology to do your job brilliantly
• Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
• Pension – we’ll match between 4-7.5% of your pension contributions
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

Working in our stores:

Our Local stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community, either in a city centre, railway station or more rural environment, providing outstanding value, unbeatable quality and great service. As one of our Trading Assistants, you’ll be the special ingredient that ensures our Local stores are set up brilliantly to give our customers everything they come to Sainsbury’s for.

• The minimum application age for this role is 18, due to the working hours and type of goods (alcohol, tobacco etc) that you may be required to handle.
• You must have Right to Work eligibility in the UK

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.