Trade Sales and Services Apprentice

Howden Joinery Limited; Springtown; Presencial; GBP 15 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff discount

Pension

Paid holidays

Resumo da oferta

Howdens Joinery Limited is offering a Level 2 Customer Service Apprenticeship in Springtown, Northern Ireland. The role blends front-line customer service with hands-on depot learning, providing a mentor-supported start to a career in trade sales and depot leadership. Access to staff discounts, pension, and paid holidays is included.

Applicants must have the right to work in the UK. Initial training will cover maths and English as needed, with progression into roles across Trade Counter Sales

Qualificações

• Level 2 Customer Service Apprenticeship required.
• Strong customer service and communication skills.
• Keen to learn and grow within a busy depot environment.

Responsabilidades

• Serve trade customers face-to-face and over the phone.
• Build relationships and support sales activities.
• Learn product ranges (kitchens, joinery, materials).
• Assist with stock control and deliveries.
• Develop confidence in a fast-paced depot environment.

Conhecimentos

Friendly, confident & eager to learn

Reliable & organized

Long-term career mindset

Formação académica

Level 2 Customer Service Apprenticeship

Descrição da oferta de emprego

Build your future and launch your career with Howdens Forget the typical 9‑5. At Howdens, you’ll be part of a busy, hands‑on team from day one, learning, earning, and building a career with real progression. For many of our apprentices, this role is where it all begins, building the confidence, skills and relationships to progress into sales and depot leadership. We’re proud to be a UK Top 100 Apprenticeship Employer, and we’re looking for someone motivated to join us.

Job Details

Location: Springtown Depot | Northern Ireland.
Salary: £16,686 plus team incentives.
Qualification: Level 2 Customer Service Apprenticeship.
Duration: 12–15 months.

• Support to achieve Maths & English (if needed).
• A dedicated mentor and supportive Depot Manager.
• Staff discount, pension, and paid holidays.

What you will be doing

• Serving trade customers face‑to‑face and over the phone.
• Building relationships and supporting sales.
• Learning our product range (kitchens, joinery, materials).
• Supporting stock control and deliveries.
• Developing confidence in a fast‑paced depot environment.

Who we’re looking for

• Friendly, confident and keen to learn and get stuck in.
• Reliable and organised.
• Looking for a long‑term career, not just a job.

Where this role can take you

• Trade Counter Sales
• Business Development
• Kitchen Design
• Depot Management

About Howdens

Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast‑paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time.

We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [e-mail] with the job title and location, and we will be happy to help you.

Our success is built on a simple but powerful model: locally empowered depot teams backed by a world‑class supply chain. This means we can keep products in stock, provide exceptional service, and deliver real value to our customers every day.